
Dan Vaden Chevrolet Brunswick
Brunswick, GA
Filter Reviews by Keyword
By Type
Showing 66 reviews
Beware of Service Traveled three hours to this dealer to look at a used, hard to find luxury car. Opened the trunk and found the spare tire almost floating in water. S Traveled three hours to this dealer to look at a used, hard to find luxury car. Opened the trunk and found the spare tire almost floating in water. Service manager stated it was a known issue with car model - faulty tail light seal. Deal was to replace seal, replace carpet and deliver to us. During the 9 day wait for delivery received a phone call that seal was installed and they were doing a water test with a person inside the trunk. Received another call that new carpet was being installed. Upon delivery did my our water test, water still coming into the trunk and discovered carpet was cleaned, not replaced. Could have driven 3 hours back to dealer, but decided to You Tube the issue. Got in the trunk and had water sprayed and found the issue was one nut missing from a screw behind the carpet in the trunk/quarter panel area. Bought a nut, installed it, TA DA no more water leaking. Now, ask yourself, what kind of water test could they have done. I tend to believe it wasn't done because someone laying in the trunk could NOT have missed what I saw. More
Horrible rude service center Rude service department. First thing out of their mouth was we are a week out for any service. When I asked for a price for a service they gave me a n Rude service department. First thing out of their mouth was we are a week out for any service. When I asked for a price for a service they gave me a number off the top of their head which was 600.00 higher then Another dealership did it for with oem parts. Everyone was rude and grumpy. I also noticed the old service manager from the Chrysler dealership walking around aimlessly. He was a joke there and more then likely a joke at Vaden. I’d rather drive to Savannah or Jax to get service then deal with lazy, rude and disrespectful employees here locally. I guess I shouldn’t of mentioned the warranty work that was needed. Maybe they would of been able to fit me in. Who knows. More
Thank you Had my Chevy 2500 serviced. Service personnel were wonderful and the price was right. They completed all desired work in n a very timely manner. Had my Chevy 2500 serviced. Service personnel were wonderful and the price was right. They completed all desired work in n a very timely manner. More
Rude employees and ripping off customers I would recommend that you stay as far away from this dealership as possible. Not only are their employees and the general sales manager extremely rud I would recommend that you stay as far away from this dealership as possible. Not only are their employees and the general sales manager extremely rude but they will rip you off when it comes to the purchase price of your car. Very questionable sales practices. More
Awesome They were very helpful and patient in getting me into my 2017 Chevy sonic never in my life did I expect to own a brand new car and here I am!! They were very helpful and patient in getting me into my 2017 Chevy sonic never in my life did I expect to own a brand new car and here I am!! More
Inadequate Service I've had my 2014 Corvette in for an overheating issue 3 seperate times with zero resolution. The service managers phone call to me the third time was I've had my 2014 Corvette in for an overheating issue 3 seperate times with zero resolution. The service managers phone call to me the third time was unprofessional at best. I would not recommend going to this dealership unless you have a lot of time to kill and want the focus of your visit to be anything but the problem with your vehicle More
Follow through is everything Unit we wanted, price point adjusted to market, cash sale in late August Dealer had misplaced one of a set of two key fobs Paper documents were unre Unit we wanted, price point adjusted to market, cash sale in late August Dealer had misplaced one of a set of two key fobs Paper documents were unreadable Promises, Promises, Promises............ Performance on Promises is the basis of repeat business At present purchasing an additional key fob and looking for paper documents online Wife's ride.......wife not happy therefore Husband really not happy Suggestion.........don't sign unless every single piece and part is in your physical hand Dealer talks a good game More
Speechless I recently purchased a vehicle 4 weeks ago and still do not have the vehicle. Really sad that it has come to a survey. I hope that you learn from my e I recently purchased a vehicle 4 weeks ago and still do not have the vehicle. Really sad that it has come to a survey. I hope that you learn from my experience and fix the service department. I would never buy another vehicle here and would not recommend this place. I still have no idea when I will get it. More
Nice sales team! I enjoyed dealing with Marco. He was very informative and helped me, even setting up my phone and ONSTAR. I test drove 2 vehicles, both Cheverolets. I enjoyed dealing with Marco. He was very informative and helped me, even setting up my phone and ONSTAR. I test drove 2 vehicles, both Cheverolets. More
Quick and easy. Sorry I'm out of town now,but my needs were met and I was assured that I would have a safe trip with my vehicle during my trip. Sorry I'm out of town now,but my needs were met and I was assured that I would have a safe trip with my vehicle during my trip. More