Dan Vaden Chevrolet Savannah

I have bought two new Corvettes from this dealership over the years. A 2016 and a 2020. Up until Wednesday Feb 21 I 've been treated with the utmost respect and consideration when having my vehicles serviced the years. A 2016 and a 2020. Up until Wednesday Feb 21 I 've been treated with the utmost respect and consideration when having my vehicles serviced. However, on Monday Feb 12 I scheduled service for my 2020 Corvette. The right side turn signal is not working. I also requested oil change since the car was displaying it. I was told my Svc Rep would be Mr. Derrick (I believe he is the Service Mgr). After a few hours Derrick said my car was ready but the turn signal problem would require additional time to fix. After a discussion Derrick told me to bring the car back on the 21st and he had it scheduled for his "big shop" and to arrive the sooner the better. When I arrived, Derrick asked if I had a ride home. I said No, this wasn't mentioned in the previous trip. He said the entire vehicle would have to be taken apart and he would need at least 24 to 48 hrs. I asked if they had a loaner vehicle and he directed me to a car rental down the street. TOTALLY UNACCEPTABLE !!! After purchasing two new Corvettes and having several years of exceptional service, I was stunned. I left with a car not repaired as to the original request and an extremely low opinion of Dan Vaden Chevrolet. More

I bought a used vehicle from Vaden Chevrolet in Savannah this week. They gave me to false pick up times for the vehicle. They said the vehicle has been fully inspected and had passed. They said the fluids h this week. They gave me to false pick up times for the vehicle. They said the vehicle has been fully inspected and had passed. They said the fluids had been changed and filled. I checked the coolant when I got home, there was barely enough in it to be seen, oil had been slopped all over the engine. The DEF was not filled and the fuel filter had not been changed. When I brought this up I was told the would fill the coolant and would fill the DEF but refused to change the fuel filter and made no comment about the sloppy oil job. I told them I was shocked by the terrible customer service of not fully servicing a vehicle before pick up. They told me it was standard. Do not under any circumstances go to Vaden Chevrolet in Savannah Georgia on Abercorn. They do not care about Veterans or taking care of their customers. I would give them zero stars if I could. Update: They have offered to replace the fuel filter. More

From the first phone call to the moment I walked in the door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, neat & clean. Everyone I dealt with was caring, door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, neat & clean. Everyone I dealt with was caring, efficient & explained everything so thoroughly. It truly was an awesome experience. More

I was traveling to Florida and broke down. I had my vehicle towed there. They were so courteous and was able to make the fix to my vehicle so I could resume my trip the next morning. I can’t say enoug vehicle towed there. They were so courteous and was able to make the fix to my vehicle so I could resume my trip the next morning. I can’t say enough good about Melanie in service she helped us and kept in contact- they even sent a shuttle to the hotel to pick us up when the car was ready. Richard the shuttle driver was very helpful. They turned difficult situation around! I can’t thank them enough for fabulous customer service and a quick repair to get us back on the road! More