Dan Vaden Chevrolet Savannah

Go see Joseph Amaral We come back for our salesman. Joe is the reason we come back, he treats us like family and just listens. He knows how to get you where you need to We come back for our salesman. Joe is the reason we come back, he treats us like family and just listens. He knows how to get you where you need to be, but he is honest about your options. Joe will plainly tell you yes or no. And if the answer to a car is no, he advises what you can do to work toward your car goals. More

Quick, easy and simple The overall quality and length of the service that I received for my vehicle was fair and good. The only thing is I wish the alignment would have been The overall quality and length of the service that I received for my vehicle was fair and good. The only thing is I wish the alignment would have been covered under my warranty, but the price was not too bad. More

Horrible job no experience Pay to much then still don't fix the problem over of month with my car that is not acceptable then they charge me more money Pay to much then still don't fix the problem over of month with my car that is not acceptable then they charge me more money More

Good first visit Scheduling an appointment for an oil change was easy. Hours and location are good. The people in service were very friendly and helpful. The dealershi Scheduling an appointment for an oil change was easy. Hours and location are good. The people in service were very friendly and helpful. The dealership was also clean. More

Service Department Terrible Customer Service Scheduled a simple oil Change arrived on time 11:00 AM checked on Status of service at 12:45 Service attendat assured me he would Check on status of s Scheduled a simple oil Change arrived on time 11:00 AM checked on Status of service at 12:45 Service attendat assured me he would Check on status of service ,he never return with status updat at 1:30 I inquired myself only to find out that the service attendant never wrote up the service order for my car2 and a half hours later still no oil change More

Auto Service I was pleased with my service Matt he was very professional & knowledgeable of my car , he also informed me how to properly care for my vehicle. In a I was pleased with my service Matt he was very professional & knowledgeable of my car , he also informed me how to properly care for my vehicle. In addition to Matt took the time to ensure a recall was on my car was taking care of that I had no idea of i was overly pleased with my service. He was very patient with me with all my questions & concerns he was very professional & knowledgeable by answering all my questions regarding my vehicle. It was very important to me because I'm not familiar with cars that well so I truly thank Matt for everything. More

Service Department Grossly Lacking I scheduled a service appointment online to have a tire replaced and front end alignment on my daughter's 2014 Cruze. When she arrived for her appoint I scheduled a service appointment online to have a tire replaced and front end alignment on my daughter's 2014 Cruze. When she arrived for her appointment on 7 May, her scheduled service writer (Austin) was at lunch. She was told by another writer, Bob, that she would have to wait for Austin to come back from lunch. She ended up waiting almost 3hrs only to be told that the tire was not in stock and that she needed to come back the next day. She returned on 9 May (which should have been more than enough time to get a tire) and waited 3hrs again, and was finally told that the tire was never ordered. She was told that she would need to call back on Monday (11 May). This whole process was a total failure on Mr. Arden's behalf. Although, the staff failed, Mr.Arden is ultimately responsible. Firestone Complete Auto Care on Abercorn completed the service (on a same day, walk in) on Saturday after my daughter left Dan Vaden. I am grossly disappointed in the level of service and overall experience from this dealership. More

buyer beware I found a truck I wanted to look at located at the vaden beaufort location. I called and asked if the truck was indeed on the lot and was told that i I found a truck I wanted to look at located at the vaden beaufort location. I called and asked if the truck was indeed on the lot and was told that it was. I loaded up my wife and 7 yr old daughter and headed in that direction. On the way, I called the vaden savannah location to ask if I would have to pay both South Carolina and Georgia taxes if I purchased that truck out of state. I was told that they would just get the truck delivered to the savannah location and I wouldn't have to worry about out of state taxes (although I later found out that I would not have had to pay out of state taxes even if I bought the truck in beaufort). Upon arrival, I was told there was a problem getting the truck because there was another customer who had expressed interest in it and the beaufort location did not want to let it go. The salesman then told me that if we could make a deal and I were to purchase the truck, then the beaufort location would have to release the truck. He went on to say that when the truck arrived, I could test drive it, look it over and then determine if I wanted to keep it, if not, no harm no foul, I wouldn't have to take delivery of it. After some long negotiations we were able to strike a deal. I signed all necessary paperwork and was now the owner of a new truck. As I walked out of the finance dept, I asked the GM if the truck was on it's way or if it was already here. He told me that the truck would not be there until Monday because the beaufort location closed at 5 (it was 4:40 at the time). I was not happy about this and told him someone better bring me this truck I purchased. He got on the phone. In the meantime, I research and find out that the beaufort location did not close until 6. When I confronted the sales manager with this, he assured me that every location except for theirs did indeed close at 5 no matter what hours they posted. I didn't believe this hogwash and my temper was beginning to boil over. At 6 oclock I had had enough and walked up to the GM to see what was going on. He then informed me that the beaufort location had sold the truck after I had already signed for it. This location put themselves before the customer. Apparently these two locations are very competitive and neither location likes to give up their inventory. When I called that morning to the savannah location, they could have answered my question about the taxes and then advised that they could try to get the truck delivered to their location while warning me that this is difficult at times due to other customers expressing interest it. Armed with that information, I could have made my own decision on which location to visit. Their greed in taking a sale away from the beaufort location backfired and instead they earned an angry customer who will not do business with them again. They also lost any future business from my close friends and family. More

They are very friendly and they do go the extra mile to get you into a vehicle. I recommend if your are in the market for a vehicle stop and give them a chance. get you into a vehicle. I recommend if your are in the market for a vehicle stop and give them a chance. More

Mr. Gordon got me in the dealership under false pretenses and then accused me of just wanting to get a check. I went in b/c he assured me over the phone that he could work with my 2006 Montana on the paymen and then accused me of just wanting to get a check. I went in b/c he assured me over the phone that he could work with my 2006 Montana on the payment challenge offer I received in the mail. He lied. Once I was in there and no one could find a Traverse with the specs I wanted and with the payment I wanted he said that I was only there for a check and that he could not honor the mail offer. He is a liar. More