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Danbury Chrysler Jeep Dodge Ram FIAT
Danbury, CT
2,224 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,224 reviews
September 12, 2025
Do not buy a car from them under any circumstances. I was on vacation when my brand-new car broke down. When I called the dealership on a Saturday afternoon, they hung up on me four times while I was s I was on vacation when my brand-new car broke down. When I called the dealership on a Saturday afternoon, they hung up on me four times while I was stranded on the side of the road. When I finally got someone, they told me to take it to a Chrysler dealership where I was on vacation. I found out my car, with 12,500 miles, needed a new transmission. I repeatedly asked the salesman if this car was in perfect condition, and he repeatedly said yes. When I called the dealership again to see about getting them to help with my car, 11 hours away, the service manager told me, "that sucks. There's nothing we can do." When my car was delivered to the dealership, they couldn't find it, leaving me without a car for days. This place is a clown show. Do yourself a favor and go somewhere, anywhere else. More
by rick
Employees Worked With
Moody.
September 12, 2025
Franco is horrible. Unresponsive, ambivalent, apathetic. Not gonna rant about the entirety of the experience. Suffices to say, this guy needs to go. He is NOT service Unresponsive, ambivalent, apathetic. Not gonna rant about the entirety of the experience. Suffices to say, this guy needs to go. He is NOT service advisor material and is doing your business harm. Quite honestly, I doubt he is mature and responsible enough to be employed anywhere. No contact in 3 days. No updates, no response to text. When called out promised to keep me informed and didnt. You suck at this job dude. Please find something else. More
by 2017 Jeep Grand Cherokee
September 05, 2025
Harry shah did amazing job. He listened to me and got me the Jeep of my dream. I want to thank you the whole team and Harry is the guy you want to see when you go to Danbury Jee He listened to me and got me the Jeep of my dream. I want to thank you the whole team and Harry is the guy you want to see when you go to Danbury Jeep. More
by nick090368
Employees Worked With
September 04, 2025
This is the worst service center! !!!! Not only do they NOT call you back, they LIE about what you need!! After leaving multiple,multiple messages the bill changed several times ran !!!! Not only do they NOT call you back, they LIE about what you need!! After leaving multiple,multiple messages the bill changed several times ranging from $1,700 to $5,000 for work that is NOT even needed. NO ONE EVER calls you back even when you try to escalate to service manager, Yvonne. They just send you a text saying they talked with the service person (Franco) who keeps getting things wrong and replaced a part that didn't need to be replaced!!! WORST service center ever dealt with ever. Used to be a good place to go. Not sure what happened. Don't know how they stay in business!! More
by Laura Wilhelm
September 02, 2025
Moody was extremely helpful, knowledgeable and not pushy. It was a very smooth transition from getting out of my lease and my next one would definitely recommend anyone looking for a car to work with Moody. It was a very smooth transition from getting out of my lease and my next one would definitely recommend anyone looking for a car to work with Moody. More
by Jewel.lambert23
Employees Worked With
Moody Hussein
September 02, 2025
I had such a great experience working with Moody! From the moment I walked in, he was friendly, patient, and truly listened to what I was looking for. He made the whole process easy and stress-free, From the moment I walked in, he was friendly, patient, and truly listened to what I was looking for. He made the whole process easy and stress-free, explaining everything clearly and never making me feel pressured. Moody went above and beyond to make sure I got the right car at a great price, and his customer service was outstanding. I would definitely recommend asking for Moody if you’re shopping for a car—you’ll be in great hands! More
by Amanda
Employees Worked With
Moody Hussein
August 28, 2025
Mario and the team really made the car buying experience an enjoyable one. Mario was professional and attentive. The team worked seamlessly to assure we were satisfied with our experience and new purchase! an enjoyable one. Mario was professional and attentive. The team worked seamlessly to assure we were satisfied with our experience and new purchase! More
by Jessicada143
August 27, 2025
I had a Great experience with Danbury my sales executive Mario went above & beyond to help with everything in the sales process. As did Jake & Andre. They gave me a great price were fair & honest & consis Mario went above & beyond to help with everything in the sales process. As did Jake & Andre. They gave me a great price were fair & honest & consistent More
by Danfrattalone
August 24, 2025
Mario was an excellent sales person. Stay true to his word and got me a great deal on my vehicle. He’s a standup guy. It’s all about the handshake. Stay true to his word and got me a great deal on my vehicle. He’s a standup guy. It’s all about the handshake. More
by Krismoserco2
Employees Worked With
August 18, 2025
Would not honor a Mopar Lifetime Warranty for a covered repair issue. Said it would cost to much for them to repair it. I have a Mopar lifetime warranty until the year 2095, yes 2095 on a car with 58,907 repair issue. Said it would cost to much for them to repair it. I have a Mopar lifetime warranty until the year 2095, yes 2095 on a car with 58,907 miles on it. Danbury Chrysler Dodge wouldn’t even call the warranty . Because if they did they would have to repair the vehicle. I called the Mopar Lifetime Warranty company and was told that the repair I needed was covered. Buyer beware and don’t get scammed like I did. More
by GHall39326
