Danbury Chrysler Jeep Dodge Ram FIAT

I recently purchased a 2012 Jeep Patriot from Danbury Jeep and was fortunate enough to have worked with Alex Davydov. I was previously leasing a car that I went over the miles heavily and would have had Jeep and was fortunate enough to have worked with Alex Davydov. I was previously leasing a car that I went over the miles heavily and would have had to pay a small fortune to get out of the lease with the original dealer. Thankfully Alex was able to get me a great deal on my new truck which I love. I visited the showroom a few times over the course of a few days to speak with Alex about different pricing options, and to go over the differences between trim models, and Alex was extremely patient and knowledgable with all the questions that I presented him. Most of all he did not have the typical salesman attitude of rush/pressure the buyer into something they either dont want or cant afford. Unfortunately I wasnt able to swing the payments and Alex was completely understanding, and said that he would give me a call if the price came down into my price range, and that he did! I got a call from him later that day saying that he had talked with the manager and was able to get me more money on my trade in, bringing the monthly cost down to my price range. When I went back to go over everything, he was very straight forward, telling me what each cost or feature was for, making the whole process stress free, and enjoyable. On the day that I picked up my new truck, I noticed what appeared to be a paint scuff, but Alex jumped into action and grabbed a buffing rag and polish and got rid of the mark and really impressed me with his dedication, instead of telling me that I would have to bring it back and have it looked at. In a few months I will absolutely be visiting this dealer again to trade in my wifes car, and will without a doubt I know Alex will be the salesman that I deal with. Matt H. More

Tony is very friendly and knowledgeable. I went in looking for a used Jeep Liberty Limited in black and once I saw the white one, and test drove it, I was hooked. I told them the range in which I coul looking for a used Jeep Liberty Limited in black and once I saw the white one, and test drove it, I was hooked. I told them the range in which I could afford and the interest I was willing to accept. I not only got a gorgeous looking vehicle, I also got it at the price I was willing to pay for a certified used vehicle along with bumper-to-bumper warranty for 7 years in addition to the 7-year power train warranty. On top of all this, they beat the interest rate I was willing to accept by 1 whole percent. Understandably the service area and main building are being renovated, the lot is a bit cramped and difficult to get in and out of; however, you won't regret visiting them as they're willing to work with you. So much so, my niece went down a couple of weeks later and got herself a brand new Grand Cherokee, fully loaded!! More

The sales department was amazingly helpful in helping me find a car for me. They did an outstanding job working out financing within my budget and even gave me way more on my trade in then it was actually find a car for me. They did an outstanding job working out financing within my budget and even gave me way more on my trade in then it was actually worth. The seemed committed to fitting my needs as best they could so that I could drive off the lot that day. I would, and will, easily recommend this dealership to anyone More

I purchased my Jeep a year ago from this dealership. Ray was an awesome salesman, the best experience I've had purchasing a vehicle. The staff is very friendly and helpful. Definitely satisfied with my Jeep was an awesome salesman, the best experience I've had purchasing a vehicle. The staff is very friendly and helpful. Definitely satisfied with my Jeep and the price. Recently I have had some leaks in the soft top of my Jeep. I brought it back to be fixed, a day after I got my Jeep back, it rained and I noticed the same leaks. I brought my Jeep back once again to be fixed and I was given a rental for almost a week until parts came in and it was supposedly fixed again. Days later it rains and once again I have the same leaks. I am not a Danbury resident. I live in Stamford Connecticut, which is about 35 miles away. It takes almost an hour to get to the dealership and another hour to return home. I am missing hours from work, putting mileage on my car and also wasting gas driving back and forth to keep getting serviced for the same problem. There isn't any compensation for any of this and it is very frustrating. My experience with this dealership has been top notch, until dealing with the service department not properly repairing my vehicle. All in all, I love the dealer and would recommend Ray to friends and family to purchase a new vehicle. Just not to get any repairs or service done. More

Hugely disappointed with the level of customer (dis)service received at Danbury Dodge. Our "salesman" Tony Manzi, was not upfront about a laundry list of potential issues with the Certified Pre-o (dis)service received at Danbury Dodge. Our "salesman" Tony Manzi, was not upfront about a laundry list of potential issues with the Certified Pre-owned vehicle we purchased that he was well aware of or made aware of. This experience was disappointing and upsetting. I will be vocal about this experience and steer anyone that I know of in the market for a vehicle away from this establishment. Additionally... There were a variety of inappropriate comments made by Tony toward my family member that were bordering harassment. They made us uncomfortable and he should reprimanded for his actions; regardless if he made them to be humorous or not. It is obvious that we will not be taking advantage of the every other free oil change and will be servicing our car at a reliable Jeep/Chrysler dealership, Pamby's. More

This is our second purchase from Danbury Dodge Chrysler Jeep. We worked with Alex Davydov & he made it truly an easy, stress-free, fun & enjoyable experience for us. I had driven by & saw the car that I Jeep. We worked with Alex Davydov & he made it truly an easy, stress-free, fun & enjoyable experience for us. I had driven by & saw the car that I had long wanted - a Mercedes Benz G500. At first, we worked with another salesperson at the dealership across from DDCJ & we could not agree upon a price so we left - but before we did, we asked the salesperson to call us if the price went down. Three weeks later while searching on Autotrader.com, we found out the G500's price had gone down so we drove back to the dealership, this time going into the DDCJ showroom (which we should have done in the beginning). We were met in the showroom by Alex, who could not have been nicer & more excited about telling us about the G500, which made our day since we were happy to know more about it than previously told. Alex worked with us & made sure we were able to take the G500 in to our own mechanic that we worked with for 8+ years to get an inspection. Some things were found that needed to be fixed & Alex worked with his management to get those things fixed for us... he was awesome! We could not be happier with this experience that DDCJ & Alex provided to us & the service that was provided. Everyone should visit Alex when they need a new or used vehicle because he will make it fun & will treat you like family all while making sure that you are happy with your purchase & making sure you know the most about your new/used vehicle as is possible. Thank you to Alex for helping us get the G500 that we have long wanted!!! More

I have purchased many cars in my lifetime and the experience has never been easier or more pleasant than it was here. I had two vehicles to trade in and they gave me what I wanted for them. The new experience has never been easier or more pleasant than it was here. I had two vehicles to trade in and they gave me what I wanted for them. The new vehicle was actually more than I wanted but for less money than I expected. Alex came right out when he saw me, showed me what I wanted to see, and never pushed. He is smart, funny, courteous, knows his stuff and was a delight to work with. He explained all the features and demonstrated them expertly. Carlos took me through the financial and paperwork part effortlessly and with a wonderful smile. I drove the new Jeep home that afternoon. I would and will recommend this dealership and these employees to everyone I know without hesitation. For those people who have a bad experience making a purchase anywhere, it helps to have your ducks in a row. Do your homework, know what your trade-in is worth, and check out the local competition. The Internet makes all of that so easy. Debra Thrall More

I have to say that Ray P. and Carlos C. were great. We got a fantastic deal after owning a Chevy Equinox for 12 days I decided I couldn't live without a mini-van, so Ray got us a wonderful trade-in deal a got a fantastic deal after owning a Chevy Equinox for 12 days I decided I couldn't live without a mini-van, so Ray got us a wonderful trade-in deal and I now drive the car of my dreams a Town and Country van. Carlos was very easy and efficient to work with. It was a pleasure! More

Stay as far away from Danbury Jeep Chrysler as possible. They are the worst! I have given them 3 chances now and all 3 were horrendous. They bait and switch even on service, charge you for things they did They are the worst! I have given them 3 chances now and all 3 were horrendous. They bait and switch even on service, charge you for things they didnt do and are RUDE. This goes for their service dept and their auto body shop. Go elsewhere. In fact RUN elsewhere. More

I went to dealer today to trade in my car and purchase or lease a new one. Upon arriving it took a little while to get a salesperson to help me, but finally met up with Tony Manzi. I have no complaints about lease a new one. Upon arriving it took a little while to get a salesperson to help me, but finally met up with Tony Manzi. I have no complaints about Tony, he was friendly, helpful, and knowledgeable. My complaint is with the dealership. They advertised in the paper and on the radio they would give $5,000 over KBB value for any trade in, this unfortunately is not true. To get the 5k over blue book they add a $1,999 "New England package" on to whatever car you plan on buying, and this is mandatory to get the deal. The New England package includes a warranty on the interior of the car, up to 2 replacement keys (if you lose them), and roadside assistance. This package is not worth any where near the 2,000 dollars they are charging. I also have been to several other dealers in the past week or so, and every dealer told me the book value for my car is 10k, but at this dealer they say it is worth 9k. So the 5K over blue book just got 2k subtracted for this scam of the mandatory New England package, and 1k subtracted for their low ball blue book. They also would not take anything off the sticker price resulting in their "special" being a wash. Don't get tricked by this dealership, BEWARE!!!! Their advertisement had me drive to CT from NY and waste half my Memorial Day away from my family. Hopefully this review will save someones time. More