Daniels Long Chevrolet

I found the 2011 GMC Acadia Denali on the Daniels Long Chevrolet website. I contacted Michelle Richardson (Internet Sales) and inquired about the vehicle and possible test drive. She immediately secured Chevrolet website. I contacted Michelle Richardson (Internet Sales) and inquired about the vehicle and possible test drive. She immediately secured the vehicle such that it would be available just for my wife and I when we got to the dealership. When we entered the dealership, both Michelle and Jason Ziegler came out and introduced themselves to us and began the process of a test drive for both my wife and I. Jason took us through each step and allowed us to test drive the vehicle over a range of roads and speeds. He made sure my wife test drove the vehicle to see how she liked it and asked for her feedback. After the test drive, Jason inquired about our interest and after we told him that we were very interested in the vehicle. He asked if we wanted to make an offer. We had done our homework and found the asking price to be fair for the vehicle, we told Jason to write up a sales contract and secure the best possible financing available based on our credit rating. Jason came back in a very short time and went through the sales contract thoroughly. Each time Jason left us, Michelle came by to make sure we had everything we needed. Once Jason finished with the sales contract and we signed it, he handed us off to Jim Snyder (Finance officer). Jim went about his duties skillfully and quickly, explaining each closing document as he went through them, making sure we understood what was in them. He also secured a great finance rate for this loan with a local banking institution. That was an important point for us. Jim asked us and we agreed to a comprehensive warranty for this vehicle as it is a high end vehicle with complex electronic systems. When Jim was finished with his financial duties, he personally took us over to meet the service manager, Gerry Burrows, to set up an appointment to have the vehicle serviced as soon as we could bring it in after the Christmas holiday. When we brought the vehicle in, Gerry was waiting for us and took the vehicle right in and started the servicing. When the vehicle was ready, Gerry personally called us to notify us that we could pick it up. Which we did. From start to finish, the sales personnel were professional, but not in a hurry to close the deal. They were friendly and considerate throughout the process. Other staff members on the showroom floor also inquired if there was anything we needed or wanted. We feel great about our experience with Daniels Long Chevrolet and the people we interfaced with. The process was time consuming, yet each member of the staff made it easy to go through it. Each member was knowledgeable and experienced without any hint of attitude. Each member of the staff that interfaced with us made us feel welcome and made sure after the sale was finalized to contact us via email and phone making sure we still were having a great experience with their dealership. Buying an expensive vehicle such as we did and having the great experience that we did, means the people at Daniels Long Chevrolet work hard to provide great customer satisfaction and take a personal interest in each sale. That inspires confidence in the customer when they meet these people. More

Ray really helped me out today on a lot of good information on my car he I think deserves a raise for all his hard work and helping me out information on my car he I think deserves a raise for all his hard work and helping me out More

If every dealership sold cars like "Daniels Long" did, the whole fear of car dealerships would be crushed. They were friendly, kind and understanding. Drew Faichild Was our car sales man but qu Long" did, the whole fear of car dealerships would be crushed. They were friendly, kind and understanding. Drew Faichild Was our car sales man but quickly became more of a friend than" the man I have to battle to get the car I want". He gave me a point of view on where the dealership stands on the car and the took our given information and put it into the equation, giving me a complete understanding of how far my income and credit could take me with the new payments along with trade in value. This was by far the best car purchasing experience I have ever had and hopefully won't be the last, that's the reason I will be back next time i need a car! More

What really impressed me about Daniels Long Chevrolet, Colorado Springs was the quality of service in the environment that was present. We where outside in a tent in 95 degree weather, and they were still Colorado Springs was the quality of service in the environment that was present. We where outside in a tent in 95 degree weather, and they were still able to please us in a timely matter. Customer service was excellent by everyone, an the vehicle is amazing as well. I would recommend them to anyone! More

I will miss Ray and Daniels long when I move back to Cali. They have always been good to me, and my family. I'll stop by when I visit again. Cali. They have always been good to me, and my family. I'll stop by when I visit again. More

I called Mr. Noriega about my Equinox having "reduced power" at about 1:00pm and I dropped it off around 4:00pm. He assured me that they could look at it by the next afternoon. Instead, I rece "reduced power" at about 1:00pm and I dropped it off around 4:00pm. He assured me that they could look at it by the next afternoon. Instead, I received a call around 8:00 am explaining what the problem was, and that my extended coverage would cover it, and that it would be ready shortly. He was extremely helpful and friendly. More

With Tracey's help I managed to find a car with a better price, lower mileage, and more features than what I researched. In addition, the entire process took a single day. better price, lower mileage, and more features than what I researched. In addition, the entire process took a single day. More

Mr. Beauchamp was the first person that came to my car when I arrived at your dealership for service. To this day he still is my service technician. I may call Mr. Beauchamp to schedule an appointment or when I arrived at your dealership for service. To this day he still is my service technician. I may call Mr. Beauchamp to schedule an appointment or just show and he always gives that same courteous and friendly service along with his expert advice and opinion. I have purchased three cars from Daniels Long and all three have been taken care by Mr. Beauchamp. I call on him for questions about my cars and even asked for his opinion on the last car that I purchased. Mr. Beauchamp is a professional and a friend. He is definitely and asset to this dealership and the reason why I continue to do business with Daniel Long Chevrolet. More

Ray was a great help getting my lifted truck cromed out in a timely manner and friendly too. Have to come back cuz I love the service! in a timely manner and friendly too. Have to come back cuz I love the service! More

Heather Morgan is absolutely fantastic! She is courteous, knowledgeable, and goes the extra mile to ensure she can get the customer the car they need. I would absolutely go to Daniel's and Heat courteous, knowledgeable, and goes the extra mile to ensure she can get the customer the car they need. I would absolutely go to Daniel's and Heather to buy a car again! More