Darling's Auto Mall CJDR

4th car from Darlings Can't say enough about how great the folks are at Darlings Jeep in Ellsworth. Have also dealt with the Volvo team in Bangor and they do good job as w Can't say enough about how great the folks are at Darlings Jeep in Ellsworth. Have also dealt with the Volvo team in Bangor and they do good job as well, especially Tim in service. I have now bought 3 cars from Mike Hill and just acquired a new Grand Cherokee which I love driving. Mike and Matt in Finance made the experience fun, easy and helped me with my trade in situation which was not an easy one. Mike and team there always go the extra mile in communication of details, sales process which is professional and relaxed as well as great follow up communication and availability. I appreciate the ease of the experience and the courteous customer driven attitude by the whole gang. there. More

Amazing customer service and price--wow!! Who knew buying a car could be so easy and pleasant? Loved the complimentary delivery. And Andy made the whole process so simple. Their price on the c Who knew buying a car could be so easy and pleasant? Loved the complimentary delivery. And Andy made the whole process so simple. Their price on the car I wanted was far below what other dealers had. I would buy there again in a heartbeat, and I don't live anywhere close to Ellsworth. Worth the trip! More

Great people! Great value I showed up at this dealer to just kill time waiting for my wife. I was greeted with open arms. No one was overly pushy of obnoxious. I was hooked up I showed up at this dealer to just kill time waiting for my wife. I was greeted with open arms. No one was overly pushy of obnoxious. I was hooked up with Alex Giosia as a salesman and he gave me some prices to shop around with. After 6 weeks of shopping I decided to buy from Alex. Other dealerships acted like the should just automatically get my sale, while Alex made sure to give me all the value of my trade in and match there price on the vehicle I bought. I have never been happier buying a vehicle then I was this time. I highly recommend this dealership. I give a big two thumbs up to Alex Giosia! Thanks again More

Awesome Service My husband and I recently leased a truck here. It was a fabulous experience! Scott is fantastic, we have bought several cars from him and will definit My husband and I recently leased a truck here. It was a fabulous experience! Scott is fantastic, we have bought several cars from him and will definitely be back to buy again! More

service appointment I had a very positive service appointment on my GMC Sierra. Andy is always very accommodating by working me into his schedule and to take care of any I had a very positive service appointment on my GMC Sierra. Andy is always very accommodating by working me into his schedule and to take care of any issue I may have. When needed, they not hesitated to provide me with a vehicle to use. We have been and will continue to be a customer of Darlings. More

Professional as usual Andy is always courteous and accomidating. He does a good job of helping me understand the issue and resolution. I appreciate the courtesy van servi Andy is always courteous and accomidating. He does a good job of helping me understand the issue and resolution. I appreciate the courtesy van service. More

The Good, The Bad, and the Ugly It may seem odd to be giving a five star rating when the ultimate result was so disappointing, but the staff at Darling's provided excellent service i It may seem odd to be giving a five star rating when the ultimate result was so disappointing, but the staff at Darling's provided excellent service in a sad situation. Let's face it: winter time on Maine roads is not kind to cars. The salt on the roads eats cars alive, and the potholes that develop can swallow a vehicle whole. My dear old Escape hybrid has been "rode hard and put up wet", getting me to my job in the ER in the worst of weather, hauling all manner of kayaks, luggage, furniture, and my string bass, and bouncing about on dirt roads, and even on occasion, entirely off road. When I took it to Darling's for routine maintenance and a few "minor" issues, I dropped the car off in the morning on my way to work. The staff checked in my vehicle immediately, with a zero wait time, and then quickly provided me with a ride to work. Soon after arriving at work, I got a call. They had noticed that, while the vehicle's registration was up to date, the inspection sticker was not. (My bad!) They gave me that unpleasant info, and made certain that I did indeed want to update the inspection. I did. They stayed in close touch, did the routine maintenance, solved the mystery of a leak that another shop had not been able to discover, and then called again to deliver the big blow: the car could not pass inspection without a monstrous amount of repair and body work. This message was delivered with all of the compassion of the diagnostician letting the patient know that he had a terminal illness. While the news was largely disappointing, the staff was friendly, cheerful, and professional. Fortunately, all communication was in English, so I did not have to try to decipher "mechanic speak". Since I was not going to get off of work until late at night, long after Darling's would have closed up for the day, and couldn't leave the ER, and since I had decided not to have the work done at this time, they delivered my car back to the hospital, gave me an estimate of the cost of the needed repairs, and brought the keys into the ER. Darling's made this terrifically convenient. This is my third interaction with Darling's Auto Mall. I have had a prior service visit, and have rented a very comfy and spacious vehicle in which to take a group of adults on a weekend road trip. I have been treated very well on all three occasions, and will be back. More

Really needed another Van We were in need of another van, as ours was nearing its last leg..Darlings was recommended to us from co-workers, Scott Parady our sales Consultant We were in need of another van, as ours was nearing its last leg..Darlings was recommended to us from co-workers, Scott Parady our sales Consultant was awesome! He made us feel like we were buying from one of our friends we'd known forever. Up front, honest, and genuine. Andy King was our finance person, again personable, and looking out for our best interest. he was able to secure us a great loan, with lower than expected interest rate, considering we're rebuilding our credit. We had to Travel over an hour to get there so it was close to closing time when we arrived. Scott and Andy stayed with us until 9:00 p.m. to make sure we left with a reliable van with safety in mind for our Children. Could not have asked for a better experience, they came through, and it is much appreciated! Tom Wheeler, General Manager made us feel welcome and appreciated. You guys are great, and thank you so much!!! More

Great Experience At Darling's We bought our second vehicle from Darling's Auto Mall in Ellsworth yesterday. We had first worked with Mike Hill two years ago when we bought a Jeep a We bought our second vehicle from Darling's Auto Mall in Ellsworth yesterday. We had first worked with Mike Hill two years ago when we bought a Jeep and wanted to work with him again. Mike is knowledgeable, patient, and "willing to go that extra mile." He certainly takes the stress out of buying a car. We also dealt with Matt Jarrell both times. Matt is friendly, efficient, and tireless in answering questions both in his office and by phone, if necessary. Darling's sells a quality product, whether it is in the Jeep line or the GM line, but the people behind the product and the customer support provided are the reasons we return! More

Excellent people who work for the customer I walked in wanting to purchase a used car and get rid of an old car which I owed more than the value. They took the time to listen to everything I ha I walked in wanting to purchase a used car and get rid of an old car which I owed more than the value. They took the time to listen to everything I had to say and excepted me as a walk in and never asked me to make an appointment or return at a later time. They started working things right away. They explained all the sales they had going on and gave me many options to choose from. Matt Jarrell in finance worked with our good credit and continued to make calls to get a loan that was not crap for 700+ credit. He stayed till 8 at night working with us and making things right. The sales team were very patient, helpful and treated us like friends and didn't push us to make a $. They even helped with our toddler son to keep him happy during the process. I ended up walking out in New jeep that I love and they offered many incentives and discounts that dropped all the negative equity of my old car. Great team at Darling's Auto in Ellsworth Maine!!!! 😁 More