Darling's Brunswick Ford

Darling's Brunswick Ford responded

Thank you for sharing your experience. We’re truly sorry to hear how upsetting this has been for you, and we take your concerns very seriously. It’s never our intention to cause stress or pressure anyone into a decision, especially when circumstances are challenging. Our goal is always to work with customers respectfully and transparently, and we regret that you felt otherwise. We understand you’ve been in contact with our team and that we’ve worked with your sister on this matter. That said, we never want a customer to feel unheard or unsupported, especially in such a deeply personal situation. If you feel comfortable, we invite you to reach out directly to our General Manager, Andre Lester at 2078445947 to further discuss your concerns. We appreciate you taking the time to share your feedback and hope to provide some clarity or support moving forward.

MARLEY responded

I had made several calls to Andre with no return call. I am in a car that is way too big for me. I will deffinately be in an accident with this car. I hope no one gets injured. I have taken out a loan for 12,700.00. More pressure was put on me for that as well. How would you feel if 4 people were upon you? You stole my car. Telling me it was "worthless". It was a Ford Focus SE Limited Edition.with titanium. 2012 with only 109,000. Miles on it. You know it...and so do I. They worked as a team pressuring me to give up my car. As the reports say.. no transmission failure lights ever went on. You stole my car. You held it hostage saying i could not leave the lot. False reports..fake charges. .pressuring someone to give up their car and purchase something very dangerous. I stand by my words.

Darling's Brunswick Ford responded

Thank you for the enthusiastic feedback! We're thrilled to hear that Grace made such a positive impression with her warmth and professionalism. She’ll be so glad to know she earned your recommendation. We truly appreciate your support—thank you for choosing Darling’s!

Darling's Brunswick Ford responded

Thank you for sharing such a great review! We're thrilled to hear that Gary and Kevin made the entire process smooth, pressure-free, and efficient—from transferring the car to finalizing the purchase all in the same day. It’s fantastic that Gary helped secure a solid trade-in deal and that Kevin was able to find a great loan rate for you. We truly appreciate your trust and are glad the experience stood out. We’d be happy to welcome you back anytime!

Darling's Brunswick Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Grace provided outstanding service and was able to assist you in such a helpful, knowledgeable, and non-pushy way. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Darling's Brunswick Ford responded

Thank you for sharing your experience! We're glad our team was able to guide you through the process and make it enjoyable for your family. We look forward to serving you again in the future!

Darling's Brunswick Ford responded

Thank you for your kind words! We're thrilled to hear that Grace made you feel welcomed and listened to throughout the process. We look forward to serving you again in the future!

Darling's Brunswick Ford responded

Thank you for your feedback! We're delighted to hear that Isaiah Arel provided you with knowledgeable and efficient service during your car purchase. We appreciate your recommendation and hope you enjoy your new vehicle.

Darling's Brunswick Ford responded

Thank you for your kind words! We're thrilled to hear that Grace provided you with friendly, non-pushy service and helped you stay within your limits. We're delighted that you had a great experience and are a happy customer. Thank you for choosing Darling's!