Darling's Chevrolet

Great service! Darlings Auto Mall has one of the best salesman by far in my experiences of buying cars. It took me months to finally settle on a car and PJ Davis wo Darlings Auto Mall has one of the best salesman by far in my experiences of buying cars. It took me months to finally settle on a car and PJ Davis worked with me to get me into a car with a payment I could afford. Not only did he do that but him as well as the other staff made me feel very important and cared for when I went in to sign papers and pick it up. I will recommend this dealership to my friends when they are in the are in the business of buying a car. More

warranty work done after breakdown away from home Good service after having my car towed (GM Roadside assistance) from Blue Hill to Ellsworth with a broken water pump on Friday, July 11. I was taken Good service after having my car towed (GM Roadside assistance) from Blue Hill to Ellsworth with a broken water pump on Friday, July 11. I was taken to the Darlings Ellsworth Chevrolet dealership. Talking with Mike in the Service dept and Katelyn in rental, I was out the door and back to vacation mode within an hour. Mike was able to get my car into the garage to be looked at and worked on that afternoon. He contacted me promptly on Monday morning, and I had my car back that afternoon. Thanks to the staff of Darling's Chevrolet Ellsworth for helping make our trip to coastal Maine, less stressful. More

Terrible customer service! I have used this dealership for purchasing and servicing my vehicles for the last 15 years. The service has always been outstanding. Unfortunately, th I have used this dealership for purchasing and servicing my vehicles for the last 15 years. The service has always been outstanding. Unfortunately, this last time was one of the worst customer service experiences I have ever had. My 2011 Chevrolet Traverse has 2 recalls on it and I am actually dreading when I have to bring it in for that work. They had my car all day from 7am to 4:30pm for a simple oil change, nitrogen service, and putting a plug in a tire. I called at 3pm for a status on my car and Sherry said it was almost ready and she was sending the car over to my work to pick me up. I specifically told her that I did not have time to wait around for my car and I had to get right back to work. My car was not ready and after waiting over half an hour for it I told her I had to get back to work. They did tell me they would deliver my vehicle to me, so I was thankful for that. When I got my car I found the oil percentage had not been reset, and also the tire pressure in my tires have been fluctuating so I am hoping the oil and nitrogen services got done. I am sure they probably did, and these are really minor aggravations and I would not normally complain about this type of stuff because, hey it's life and it happens. What happened when my car got dropped off was what upset me the most. Kip was the person who gave me a ride to work in the morning and he was very nice, very professional, no complaints whatsoever. However Leroy is the one that gave me a ride back to work that afternoon. I specifically told Leroy that he did not need to bring my keys into my work, he could just drop my vehicle off and go, leave the keys in it. He needed a signature from me so he had to come into my work, which was fine obviously, but he also brings his Bike Maine magazine with him and proceeds to show me this magazine, not only do I not care but I am at work! He also told me he would give me a ride on his motorcycle and I could give him my number and proceeds to ask if I have boyfriend. I find this extremely unprofessional, and especially after I told him I was busy at my work and that he could just leave the keys in my car and not come in! I would think he would have realized at that point I had zero interest in him or his motorcycle. He was at my work so long that Kip actually had to come in to get him! Whenever I make an appointment now I guess I will have to make sure Kip is the driver for the day. More

Excellent Service... I went up a day earlier than planned, and got to talk with PJ Davis, who had the vehicle already for me to try out. I told him what I wanted and he ha I went up a day earlier than planned, and got to talk with PJ Davis, who had the vehicle already for me to try out. I told him what I wanted and he had the vehicle right there. I filled out the paperwork, and it went through with no problems. I never had so much fun and enjoyed the service and quality of know-manship about the vehicles. The staff was very courteous and enjoyable to be around. Would absolutely recommend family and friends to go there and buy their vehicle. Thank you Darlings, you made my sixteenth anniversary that much more special! More

A big decision made easy! Buying a new car can be stressful and overwhelming, but this experience was easy and fun. I met with the salesman Nick Smith in his office and we talk Buying a new car can be stressful and overwhelming, but this experience was easy and fun. I met with the salesman Nick Smith in his office and we talked over the makes and models of cars I was interested in. He took down notes and I gave the specificsI wanted such as heated seats, sun roof, satellite radio and a display screen. They didn't have exactly what I wanted but he assured me something would come in soon. Barely a week later my dram car was brought in and Nick sent me details and pictures to see if I was interested. Nick and his team worked to get me the best price possible and worked it out so I had a monthly payment I was comfortable with. Nick made my experience effortless and stress free from beginning to end! More

great and dependable service , very polite people ,great location plus fair rates. have purchased at lease seven automobiles from them in the past 15 yrs location plus fair rates. have purchased at lease seven automobiles from them in the past 15 yrs More

I recently purchased 2 vehicles from Nick Smith and also dealt with Darren Taylor on the finance side I greatly appreciated their attention to detail,professionalism and customer service during the day I ma dealt with Darren Taylor on the finance side I greatly appreciated their attention to detail,professionalism and customer service during the day I made my purchase and the week that followed. I would definitely recommend doing business with these 2 gentlemen to friends and family. One last note, I made these purchases with my 6 year old son in tow due to a snow day and as a whole this dealership is very child friendly which is definitely not the case everywhere you shop. One last note that I have had to add make sure you inspect your vehicle very carefully before purchasing I have found body damage in various places one one of the vehicles that was not disclosed to me so make sure you ask about damage and do a careful inspection of your used vehicle. More

Went in because the vehicle lost power. They gave us a vehicle to use, that was great because on way to bangor Christmas shopping. Took a few days to fix because still trying to find out were it is leakin vehicle to use, that was great because on way to bangor Christmas shopping. Took a few days to fix because still trying to find out were it is leaking since I got the vechicle. fixed on stop but not the main area. need to bring it back in again for that. then on way home tonight, had problems again. lost power and engine light came on again. not happy its negative outside and thank god my sister was behide me. I pulled over turned off car and gave it a min. turned on and had a little power to turn around and drop off at darlings. More

Darling's Chevrolet is a great dealership to purchase a vehicle from! I have purchased numerous vehicles for my family from Nick Smith and it has always been an amazing experience! There are not many p a vehicle from! I have purchased numerous vehicles for my family from Nick Smith and it has always been an amazing experience! There are not many places anymore that make you feel like family and not a sale. They do not only give great customer service with the sale but also on all the follow-up. There is no other place I would purchase a vehicle from for my family; new or used. They have a great selection on used and will search all the Darling’s lots to find you what you are looking for. Nick Smith, Tom Wheeler, Darren Taylor, and Sandy make a great purchasing and financing team! More

Such a fabulous company and sales team to work with! They were very accommodating and helpful. I'm a repeat customer for life! Special thanks to Nick Smith and Darren Taylor for going that extra mile! were very accommodating and helpful. I'm a repeat customer for life! Special thanks to Nick Smith and Darren Taylor for going that extra mile! More