Darling's Honda

Kathy does it again! This is the second car I've purchased through Kathy Giddings at Darling's. Both times she has listened to my needs and offered options that fit. She's This is the second car I've purchased through Kathy Giddings at Darling's. Both times she has listened to my needs and offered options that fit. She's gone above and beyond both times to give me a 5 star experience!! More

Great service yesterday morning I brought my car in due to losing my heat on my way into Bangor and Steve was super helpful and got me in right away. He was able to yesterday morning I brought my car in due to losing my heat on my way into Bangor and Steve was super helpful and got me in right away. He was able to move things around to get my car in, especially since it felt like -12 degrees this morning! thank you so much! Ben was also super helpful and got me into a car for the day while it was getting worked on! Thank you! More

Purchased 2019 Nissan Rogue Our whole experience buying our Nissan Rogue was great!Kathy Giddings was great and made the transition from one vehicle to another so easy! We would Our whole experience buying our Nissan Rogue was great!Kathy Giddings was great and made the transition from one vehicle to another so easy! We would recommend her highly to any of our friends and relatives. Lee Lorigan was very helpful in the Finance office. Thanks so very much! More

Free Safety Inspection Even though the dealership did not profit from our visit due to the "Free Safety Inspection", we were treated first class! We received a valuable serv Even though the dealership did not profit from our visit due to the "Free Safety Inspection", we were treated first class! We received a valuable service, with written report, were treated like friends, and the service was obtained in a minimum amount of time. We even received a free car wash. Thank you! More

Well done! From the prompt responses to my initial email inquiries to helping me deliver the car I arrived in at the airport, my experience at Darling's was a pl From the prompt responses to my initial email inquiries to helping me deliver the car I arrived in at the airport, my experience at Darling's was a pleasure. I arrived ready for a haggling session, fully prepared to walk away and keep looking. Instead, Steve was patient, attentive, understanding, and as accommodating as could be. He was especially concerned about my horrible sensitivity to fragrances and made sure the detailers were aware. I can't recall the name of the person he told took care of cleaning my seats but he did let me know that this individual took extra special care and was concerned that I did not suffer. I was very pleased and would like him to know this. Steve's customer service ethic and instincts are spot on and will only get better over time. Careful, Darlings! You don't want to lose this one too soon! Lee made sure I understood all of my options and reached out to several lenders to get me the best finance rate someone with my crappy credit rating could get. He is another one with the right kind of people skills. Mike (I think it was Mike) helped me bring the car I arrived in to the Bangor airport parking lot for my boyfriend to pick up when he arrived back in town late Wednesday evening. He drove my new purchase and then I drove him back to the dealership. This did add to the already long day but well worth it. It was a very long day for me, driving over an hour from MDI, arriving by 10:30am, then needing to stick around the dealership until early evening before the whole process was completed. I don't know if things could have gone any more quickly, though. I never once felt I was waiting around on someone else's whim, which I have experienced before when trying to buy a car. All in all, this was a delightful experience. I got nearly everything I wanted (I wish the 2016 CRV came in a brighter red!) for nearly the price I expected. More

Our first time Leasing This was a 1st time at going for a car or a van . When we got there at Darlings the feeling was welcoming and Kathy was amazing and so was Bryan. Than This was a 1st time at going for a car or a van . When we got there at Darlings the feeling was welcoming and Kathy was amazing and so was Bryan. Thank you so much. I would send anyone looking for a vehicle to them. We love our Rogue. More

Service I got there early and was taken right in. It took less time than anticipated. Gentleman that I dealt with was very courteous and helpful. I got there early and was taken right in. It took less time than anticipated. Gentleman that I dealt with was very courteous and helpful. More

New air bag Got my vehicle and the repair was gone in a timely manner. Always gave a good experience with this dealership. Will buy another vehicle here for sure! Got my vehicle and the repair was gone in a timely manner. Always gave a good experience with this dealership. Will buy another vehicle here for sure!! Joe pelletier is the man!!! More

Emergency Service I recently had an emergency issue with my Honda Ridgeline. Even without an appointment, Mike in Service bent over backwards to ensure that my truck wa I recently had an emergency issue with my Honda Ridgeline. Even without an appointment, Mike in Service bent over backwards to ensure that my truck was looked at. He has always been great to work with, but this time he went way above and beyond. Thanks Mike for your help! More

Excellent! I had one day to find a car and return a rental vehicle -Saturday. I arrived at 9 am, met Mark Lockman, and within and hour he had found a vehicle th I had one day to find a car and return a rental vehicle -Saturday. I arrived at 9 am, met Mark Lockman, and within and hour he had found a vehicle that met the criteria I provided! Bryan Lackee jumped in and tag teamed with Mark to make sure all the information and financial paperwork was completed. Mark even helped me move my belongings into the new car and returned my rental!! They both went above and beyond what I would have expected. Thank you! More