Darling's Kia

I have bought two Kia from Van Sickle and have always had great service and customer service was awesome every time I had a question or needing explanation about my Kia now here we are Darlings Kia wow the p great service and customer service was awesome every time I had a question or needing explanation about my Kia now here we are Darlings Kia wow the poor service I have had since I found out I needed a wheel bearing and a sensor I had it diagnosed than I called my warranty company to see how I can get the process going to get it fixed in the last three weeks I have been in contact with three people and I think I was a manager I have asked three different times to see if Darling Kia has sent over the information that the warranty company wanted I was told the first time yea they sent it over just waiting on warranty company to get back to Darling Kia that was a big xxxxing lie the second time I called my warranty company said that Darling Kia has not seen them anything so the warranty company said that they would ask them for the information again third time I called I called my warranty company and again still no information I called Darling Kia and ask the if they would call my warranty company gave them my warranty company's phone number and gave Darling Kia one more chance to get them to make it right I said to the manager so I expect to hear from you on Friday. Friday has now past. So to me they don't want any business that makes the service team to work I would love to know what their mechanics are trained for I won't buy an other vehicle there again just watch out people they don't like work other than changing tires and doing oil changes More

We worked with Jeff Ridley who helped us get into a new Sportage. Very pleased with the level of care he offered and the overall experience! Sportage. Very pleased with the level of care he offered and the overall experience! More

These people are great. They have a great product and a great service department after the sale. They have a great product and a great service department after the sale. More

I recently was in auto accident. The person responsible was uninsured. I was on my way to have warranty work done. Van syckle service department has amazing staff, especially want The person responsible was uninsured. I was on my way to have warranty work done. Van syckle service department has amazing staff, especially want to thank Courtney for marking this nightmare process easier for me. My first accident ever and I had no idea what to do. Would recommend both dealership and service department, none better! More

Got us in and worked with us, Jeff and Damien were great! Would buy from this dealership again! Would buy from this dealership again! More

Bobby was really helpful, he helped us with a favorable lease and even delivered our new car to our house. lease and even delivered our new car to our house. More

Carl Dagnese listened and asked questions to find the right vehicle for us. No pressure and truly a great experience. right vehicle for us. No pressure and truly a great experience. More