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Darrell Waltrip Subaru

Franklin, TN

4.9
509 Reviews

1450 Murfreesboro Rd

Franklin, TN

37067

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509 Reviews of Darrell Waltrip Subaru

October 28, 2026

I love bringing my putback to Darrell Waltrip Subaru. They always have phenomenal customer service. I love knowing they will make sure I understand the issues at hand and can make an informed decision ab More

by JESSYE MALONE-GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Greg in service/maintenance/repairs
October 24, 2026

They always are the best and look out for me in every way possible, every time I bring my car in for service. More

by Flozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
October 21, 2026

Great service department! Bryan Bock explained the repair process, parts needed and had the service team complete the job on time! Excellent experience! More

by markrmcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock
Oct 23, 2026 -

Darrell Waltrip Subaru responded

Mark, thank you for the great feedback! It’s awesome to hear Bryan took the time to explain the repair and parts involved, and that our service team had you back on the road on schedule. We’ll be sure to pass along your kind words. See you at your next visit!

October 15, 2026

My service representative, Bryan Bock was the most knowledgeable person I have ever worked with. Realizing that he not only was very courteous and professional and easy to communicate with but it was More

by Matt Royka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock
October 13, 2026

Exceptionally easy transaction. Highly recommend Radec in sales and Josh in finance. The whole process could not have gone smoother. More

by hayness1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason McCoy, Josh Beauvais, Radek Stempniak
Oct 13, 2026 -

Darrell Waltrip Subaru responded

Hi hayness1967, thank you for the great review! We’re thrilled to hear your transaction was so easy and that Radec in sales and Josh in finance made the whole process run smoothly. We appreciate you recommending them and choosing Darrell Waltrip Subaru. Enjoy your new vehicle, and we’ll see you again soon!

October 13, 2026

Brian Brock in the service department is outstanding. Iask for him everything i need service. More

by s_tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart. Brian Brock
Oct 16, 2026 -

Darrell Waltrip Subaru responded

Thank you for the 5-star review, s_tatum! We’re glad Brian takes such good care of you every time you come in. We’ll make sure he hears your kind words. We appreciate your trust in our service department and look forward to seeing you again!

October 12, 2026

Always excellent. I’ve never had a bad experience at Waltrip Subaru, and Bryan Bock has been my main go-to guy for years. On my fourth Outback and counting! More

by worths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock in Service
Oct 16, 2026 -

Darrell Waltrip Subaru responded

Thank you for the 5-star review, worths! We’re so glad you’ve had such a great experience with us, and four Outbacks is quite the vote of confidence. We’ll make sure Bryan hears how much you appreciate him. Thank you for trusting us all these years, and we look forward to seeing you for number five!

October 10, 2026

Technical proficiency, professional courtesy, and nice new digs! Oh, and did I mention really good coffee! We own two Subaru's and a large reason for that is our trust in Brian Bock and the service sta More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bock, Radek Stempniak
Oct 13, 2026 -

Darrell Waltrip Subaru responded

Doug, thank you for the kind words! We’re happy you like the new digs, and we’ll make sure the coffee stays good. Brian and the service team appreciate your trust, and we look forward to taking care of both your Subarus for years to come!

October 08, 2026

Great service and really easy to schedule! I came in for a routine maintenance appointment and was in and out in 30 minutes. More

by kmeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bock
Oct 10, 2026 -

Darrell Waltrip Subaru responded

Good afternoon kmeth, and thank you for the outstanding review! I am glad you found it easy to schedule your service visit and was able to get you in and out in 30 minutes. Have a wonderful day and we look forward to seeing you for your next service visit.

October 06, 2026

Excellent service and staff every time! The Subaru ascent is the best automobile I’ve ever owned. More

by Baudinot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 08, 2026 -

Darrell Waltrip Subaru responded

Hi Baudinot, and thank you for taking the time to leave us such an amazing review! I am glad you are enjoying your Subaru Ascent and we thank you for choosing us at Darrell Waltrip Subaru for your service needs. Have a wonderful day and we look forward to seeing you next time!

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