Dartmouth Nissan

Great experience I had a very helpful service adviser and a comfortable wait while my car was serviced. What would have made it more comfortable is heat. It seemed a I had a very helpful service adviser and a comfortable wait while my car was serviced. What would have made it more comfortable is heat. It seemed a bit chilly. More

Truck Purchase The dealership was busy the day I went to purchase my truck and undergoing new management. Kevin kept us up to date on how long things would take and The dealership was busy the day I went to purchase my truck and undergoing new management. Kevin kept us up to date on how long things would take and kept checking up on us. More

Always amazing service. I have been serviced by AK and Don multiple times, both with 2 different cars and have been coming here for 4 years. I have tried 3 other dealerships I have been serviced by AK and Don multiple times, both with 2 different cars and have been coming here for 4 years. I have tried 3 other dealerships in the cape/Plymouth/south coast area and they by far do the best, quickest, most professional job each time. I never wait more than an hour for an oil change and tire rotation. And they vacuum and wash my car!! Highly recommend to anyone with any brand vehicle. More

Awesome people there to help you finding the best deal! Thanks for the extended working hours staying with me and my wife to help us. Jayson made every effort to make us happy with the purchase. Also I’d Thanks for the extended working hours staying with me and my wife to help us. Jayson made every effort to make us happy with the purchase. Also I’d like to thank Roger, the sales manager who helped eliminate issues and make his best to meet our needs. More

An enjoyable experience Although my entire time spent at Dartmouth Nissan was enjoyable what really made a difference to my family and I was the interaction we had with the s Although my entire time spent at Dartmouth Nissan was enjoyable what really made a difference to my family and I was the interaction we had with the sales team. We were lucky enough to get to work with Kevin Bates who was incredibly helpful. He made the process stress-free and even fun! Kevin made the process less about making a sale and more about helping me find the right vehicle. I've always viewed purchasing a new vehicle a stressful process with a lot of pressure but the Dartmouth Nissan team changed my view on that and I will definitely be recommending this dealership to everyone interested in purchasing a vehicle. More

Amazing Jared Machado was amazing! Personal, knowledgeable, hard worker! Jared asked a few questions when we first sat down to get to know what I was looking Jared Machado was amazing! Personal, knowledgeable, hard worker! Jared asked a few questions when we first sat down to get to know what I was looking for and how he could best help me.He hustled to make sure I wasn't waiting long to test drive a car I ended up purchasing! Because he is a new employee he was shadowing when it came to the buying process. This is where things went sour! The "seasoned employee" spoke to me as if I was a child and was pushy and pompous. He underminded Jared and almost lost the deal! In the end I really liked the vehicle and trusted Jared and bought the car! I sealed the deal with a handshake with Jared!! More

Excellent service The service that you receive here is far better than any other dealership. The service advisors are all very well trained and and have excellent advic The service that you receive here is far better than any other dealership. The service advisors are all very well trained and and have excellent advice when it comes to having your car repaired. More

Great service rep, bad bad coffee! The gentleman who helped me and checked me in (I don’t remember his name) is always incredibly nice and helpful. You lost a star because the new coffe The gentleman who helped me and checked me in (I don’t remember his name) is always incredibly nice and helpful. You lost a star because the new coffee machine is awful-like not drinkable and now you only have coffee mate instead of half and half. More

Overall satisfied We went to the dealership with the intent to purchase a later model low mileage Altima for commuting purposes. The salesman, Jay, was very attentive We went to the dealership with the intent to purchase a later model low mileage Altima for commuting purposes. The salesman, Jay, was very attentive to our needs and showed us a range of the exact cars we were looking for and made the process of selecting the car we wanted and negotiating the price very painless. We felt we got a reasonable deal for the vehicle and were overall pleased with the experience. The only complaint we have is the length of wait for the finance department to process our paperwork - it took over 5 hours from when we selected the car to when we were able to complete the finance paperwork, all for a straightforward loan with an excellent credit score. The finance manager, David, we eventually worked with was incredible - once we got into his office the process was smooth and painless, just the 5 hour wait to get to the paperwork was ridiculous. I would suggest either having more finance personnel available on the weekends when it is busy or implementing a system where you can at least tell customers how long the wait will be. If they have told us at 2 that it would be a 5 hour wait, we would have simply left and come back rather than sat in their waiting room with 2 children for such a long time. Communication and planning would have eliminated the problem easily. More