Dave Dennis Chrysler Jeep Dodge Ram

Keep patriot pirchase Friendly and knowledgeable staff made for a satisfying experience . I left the dealership feeling good about my purchase both in the quality of the Friendly and knowledgeable staff made for a satisfying experience . I left the dealership feeling good about my purchase both in the quality of the vehicle and the price More

It was great. All of the employees there were friendly, efficient, and knowledgeable. Our experience was quick and painless. Our sales representative was especial All of the employees there were friendly, efficient, and knowledgeable. Our experience was quick and painless. Our sales representative was especially knowledgeable, professional and friendly! More

Sales team great, service...not so much When we purchased our vehicles at Dave Dennis, we have a great experience! The staff was friendly, knowledgeable, and willing to answer any and all q When we purchased our vehicles at Dave Dennis, we have a great experience! The staff was friendly, knowledgeable, and willing to answer any and all questions. However, our first time to the service department was another story. We were not told we could rent a loaner car from them until they were dropping us off at a rental place. They did not call with any updates on our vehicle even when they promised calls at certain times. Then they were rude on the phone when we would call to get a status. After that, they "held our vehicle hostage" for several hours after the work was completed while waiting for the warranty to pay out. We found out later the payment had been made to the wrong location, and if Dave Dennis would have followed up on it, we could have gotten our vehicle several hours sooner. To top it all off, after calling the manager to complain about all these issues, we were called back by the service individual and scolded for calling the manager!!! I will never visit Dave Dennis again for any reason and I recommend you don't either. More

staff was very professional I was a chevy fan. But the staff at Dave Dennis was tremendous. Made me feel like I've known them my whole life . I am now a Dodge fan for life. I wil I was a chevy fan. But the staff at Dave Dennis was tremendous. Made me feel like I've known them my whole life . I am now a Dodge fan for life. I will recommend all my friends to Dave Dennis. Staff was kind courteous and very helpful in every aspect. Best experience I've had at a dealership ever. Thanks so much for your professional staff. More

Return Customers - 4th vehicle 5th purchase from Dave Dennis; 1 car, 2 trucks - son/daughter-in-law purchased a car and referred a friend who purchased a car. Dan Lawrence has alwa 5th purchase from Dave Dennis; 1 car, 2 trucks - son/daughter-in-law purchased a car and referred a friend who purchased a car. Dan Lawrence has always been fantastic to work with; we ask for him, personally. We always leave happy and have great buyer/consumer confidence. This dealership demonstrates how car buying should be - old school, no pressure, courteous, educational and very patient with customer; wouldn't consider purchasing anywhere else. More

New Jeep Rubicon We had an excellent experience at Dave Dennis. Special thanks to Jason and Billy for helping us make a great deal! We love our new Jeep Rubicon with R We had an excellent experience at Dave Dennis. Special thanks to Jason and Billy for helping us make a great deal! We love our new Jeep Rubicon with Recon package. Beautiful vehicle and fun to drive! More

Buying a new car The people at Dave Dennis really care about their customers. They listen to what is you are wanting in your vehicle, where you need to be on pricing, The people at Dave Dennis really care about their customers. They listen to what is you are wanting in your vehicle, where you need to be on pricing, and they make it quick and easy to get through all the steps. More

Excellent service Lois made buying our truck a simple process. We gave her our 'must haves' on the phone and she found exactly what we wanted. She is professional while Lois made buying our truck a simple process. We gave her our 'must haves' on the phone and she found exactly what we wanted. She is professional while being friendly. We would buy from her again if the need arises. More

Disgraceful ,rude Manager We have been looking for the perfect jeep and found one we absolutely loved at this dealership. The sales associate, Adam, was perfect-well informed, We have been looking for the perfect jeep and found one we absolutely loved at this dealership. The sales associate, Adam, was perfect-well informed, very helpful, and knowledgeable. I would highly recommend him to anyone looking for a car. Unfortunately Adam was the only positive part of our experience today. We want to pay cash for our vehicle-husband was recently forced to retire and we did not want to finance a car. We had a $15,000 deposit and wanted the jeep held until Monday or Tuesday when we could transfer funds. The Sales Manager refused to allow this, he said we could finance it. He told us the Jeep would go to auction on Monday. With a $15,000 deposit, he would only hold it until tomorrow if we brought the remaining money tomorrow-on Sunday! By this time, it is 4:45 on Saturday.. Banks are closed and we could not access the funds until Monday or Tuesday. We were pretty frustrated with this decision. We asked if we could speak directly to the manager ourselves . We walked outside extremely disappointed especially since another dealer had already told us he would hold a Jeep Chief (same cost as this one) with a $500 deposit. Eric, the manager, came out and was extremely unprofessional, rude, and sarcastic. When we explained that we could not access the money until Monday or Tuesday and that this was unfair, he sarcastically said, "This is an unfair business." He compared the cash purchase of a $40,000 Jeep to that of buying bread at Kroger's. "You can't buy bread on credit!! We told him he would have $15,000 and we were not taking the Jeep home! We had already offered to sign paperwork , which was also rejected. He told us that their company policy is not to hold any vehicle and that in 40 years they had never held a vehicle for anyone. He then reminded the salesperson that they held a vehicle for a lady a couple weeks ago and she did not come back! ( Never ?) I understand company policy but at 4:45 on Saturday, you cannot access that amount of money!! We were giving him a sizable deposit and thought his aggressive and sarcastic attitude was unreasonable. The altercation lasted 5-10 minutes when he suddenly stormed back inside and slammed the door on us. I guess Customer Service is not part of your Policy. We will be buying a Jeep and would have loved to buy our Jeep from Adam. However, this terrible experience will prevent us from EVER buying a car from this dealership.We have owned 8 Jeeps and paid cash for every one of them. I would NOT recommend this dealership to anyone. More

Excellent experience Ali and Matt were very helpful and my buying experience couldn't be any smoother. They answered all my questions and worked with me the whole way. I w Ali and Matt were very helpful and my buying experience couldn't be any smoother. They answered all my questions and worked with me the whole way. I would highly recommend Dave Dennis and have them ask for Ali. More