My sister, best friend and I were driving from Texas via Alabama to Pennsylvania when, in the middle of a Saturday afternoon, my 2010 Chevy HHR litera
My sister, best friend and I were driving from Texas via Alabama to Pennsylvania when, in the middle of a Saturday afternoon, my 2010 Chevy HHR literally stopped in a curve on the way up a mountain on Tennessee 52. A very nice lady and her son helped us get my car off the road and got us a tow truck. We were towed into Dave Kirk Chevrolet in Crossville around 2:15. We met up with Jace Cowell there and couldn't have been put in better hands. Mr. Cowell explained everything succinctly and made the three of us feel as much at home as he could. Mr. Cowell kept in touch with us at every step to getting my car repaired and even followed up with me a few times to ensure we got home safely. He was awesome!! I'd like to also thank Richard for doing the work on my car, Charles Strayer for comping our lunch from The Beef and Barrel, the ladies in the office and LeeAnn (I think that's her name; sorry if I'm wrong) who was also working Saturday July 29, 2017 and helped us with all our stuff. She put 3 suitcases, 3 ice chests, several boxes and a bunch of other stuff in my rental that they had unloaded from my HHR. I've been home 3 1/2 weeks now and just learned of this website when I bought a new 2017 Chevy Trax from All American Chevrolet of Killeen on August 14th. (Love the Trax!) Just wanted to let everyone know I had a great experience with Jace Cowell and others at Dave Kirk Chevrolet under very trying circumstances.