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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
199 Reviews

199 Reviews of Dave Kirk Automotive - Service Center

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April 26, 2025

The service department communicated with me from start to finish to repair an issue with my GMC Denali. Scott and Kevin were extremely professional and explained in detail what was wrong and how it would be More

by WANDAAREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Gabe was very good. He was polite and efficient in handling my service visit. I will be back soon with my other GM vehicle. More

by joekozon
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neither department was part of my visit
April 24, 2025

Service I was not kept apprised of what was happening only went there because the service was free but will not be returning to your dealership because of the way I was treated when I bought the car I wa More

by Archietutor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

They did what they said they would do and had it done faster than they thought good job More

by rickboyd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Courtesy friendly no pressure informed sale person and finance manager service department responded quickly. Excellent service More

by k91043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Great service. Scott Elmore is the very best. Called him and he took care of everything for me. Very pleased. More

by AMBER.JAY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elmore
April 19, 2025

Been two weeks no one has contacted to schedule the repairs and haven’t even called to explain More

by Abh37311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales and. Finance did an amazing job the receptionist did as well but service dept is trash
April 13, 2025

Took me in as soon as I got there and started working on my car within 10 minutes. More

by AR63@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Dave Kirk dealership has an efficient, friendly service department (Matthew). They saved me money and time. More

by bob.henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

It was fast and easy and. It a long wail all the people was very nice More

by rplemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin