
Dave Sinclair Buick GMC
Saint Louis, MO
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IT IS REALLY BAD THAT I TEST DROVE A CAR AND ADVISED THE SALES PERSON THAT THERE WAS SOMETHING WRONG WITH THE BRAKES AND HE RELAYED THAT INFORMATION TO THE SALES MANAGER OR SHALL I SAY "NEGOTIATOR" AND HE T SALES PERSON THAT THERE WAS SOMETHING WRONG WITH THE BRAKES AND HE RELAYED THAT INFORMATION TO THE SALES MANAGER OR SHALL I SAY "NEGOTIATOR" AND HE THE SALES MANAGER TRIED AS WELL AS SUCCEEDED IN CONVINCING US THAT THE NOISE WE WERE HEARING WAS FROM THE CAR BEING POWER WASHED...WE TOLD HIM ABOUT 3 TIMES THE BRAKES NEEDED TO BE FIXED OR SOMETHING WAS WRONG WITH THEM...WE TRUSTED THEM AND THEIR WORD AND WENT AHEAD AND PURCHASED THE CAR...BUT THE NOISE NEVER WENT AWAY AND 2 DAYS LATER THE REAR BRAKES AND WHEELS STARTED TO LOCK UP AND MADE US ALMOST SLIDE INTO THE BACK OF SOMEONE...WE HAVE BEEN TO THE SERVICE DEPARTMENT 4 TIMES AND ASSURED EACH TIME THAT THE PROBLEM WAS FIXED...ONLY TO TAKE THE CAR TO AN OUTSIDE MECHANIC AND FIND OUT THAT NOTHING WAS FIXED OR REPLACED....THAT YOUR SERVICE DEPARTMENT ONLY "ADJUSTED" THE BRAKES AND WITH THE WAY THE BRAKES ARE NOW WE COULD POTENTIALLY HARM OURSELVES OR SOMEONE ELSE.....WE ADVISED YOUR SERVICE DEPARTMENT OF WHAT 2..NOT 1...OUTSIDE MECHANICS SAID AND WE BOUGHT THE CAR BACK AGAIN EARLIER THIS WEEK....WAS TOLD THEY WERE FIXED BUT YET THE SAME PROBLEM IS HAPPENING.....YOU GUYS ARE NOT STANDING BY YOUR LOGAN OF "IF IT AINT RIGHT YOU'LL GET IT RIGHT"...BECAUSE THE BRAKES ON THIS CAR AINT RIGHT AND ARE AN EXTREME HAZARD. I DON'T KNOW HOW THIS CAR PASSED INSPECTION ACCORDING TO MECHANIC WE HAD LOOK AT THE CAR....ANY REAL MECHANIC CAN SEE WHAT THE PROBLEM IS FROM FIRST GLANCE..ACCORDING TO THE SECOND MECHANIC....BUT I GUESS WHEN YOU DO YOUR OWN INSPECTIONS THAT WOULD EXPLAIN HOW A CAR WITH EXTREME BRAKE PROBLEMS AND BRAKE FLUID LEAKING WOULD PASS........I WOULD THINK THIS WAS A MAJOR SAFETY HAZARD THAT YOU SOLD THIS CAR TO US IN THIS CONDITION AND WILL NOT FIX IT PROPERLY....I TOLD THE SALES MANAGER THAT THIS CAR WAS FOR MY TEENAGE SON AND SAFETY WAS VERY IMPORTANT TO ME....HE ASSURED US THE CAR WAS GREAT AND THEY YOU GUYS DON'T EVEN SELL CARS IN BAD CONDITION...YOU JUST "JUNK" THEM. BUT I GUESS THE SAFETY OF A MINOR IS LITTLE TO NO CONCERN IF YOURS NOW THAT THE CAR IS OFF THE LOT AND SOLD........I SURELY HOPE NONE OF YOU HAVE TEENS THAT ARE GETTING READY TO DRIVE AND SOMEONE SELLS THEM A CAR THAT COULD POTENTIALLY KILL / HARM THEM OR SOMEONE ELSE WHILE THEY ARE DRIVING....I GUESS THE VALUE ON THE LIFE OF A LITTLE BLACK TEENAGER IS WORTH WHAT...ABOUT $5000...THE PRICE OF THE CAR.....WOW...... HOW CAN YOU PEOPLE LIVE WITH YOURSELVES KNOWING WHAT YOU KNOW ABOUT THIS CAR......I BET GOD AND MR. SINCLAIR ARE REALLY SMILING DOWN ON YOU RIGHT NOW......TRY NOT More