Dave Smith Ford

I've purchased several vehicles from this dealership. Dave and his team are always very friendly, and welcoming. Dave Smith has a great sense of humor. Eric Hartz is very nice. Matt and Kyle in Finan Dave and his team are always very friendly, and welcoming. Dave Smith has a great sense of humor. Eric Hartz is very nice. Matt and Kyle in Finance are very good at their job. All of the great team in the service department seem to be very honest, and forthright. I have always brought my trucks back for general maintenance and warranty repairs. Truck has always been returned to me in great shape. I feel that they respect my time, and my property. I recently tried the mobile service van. Where has this been all of my life?!? It was so convenient. I had called to have a recall done, and I spoke to Candace in the scheduling department. she said that they could come right to my house and do it in the driveway if I wanted. It was done by 11:00 the next morning, and I didn't even have to leave the house. WONDERFUL!! Keep up the great work to Dave smith Ford and team. More

Great service and people. I just received a refund for an oil change that was that was charged incorrectly. Great honesty, and Great business practices to look for billing err I just received a refund for an oil change that was that was charged incorrectly. Great honesty, and Great business practices to look for billing errors I have bought 2 new cars from Dave Smith and it is my favorite dealership More

This place is horrible my daughter bought her car in July of 2023 after purchasing the car, she was supposed to get a second key that never happened two weeks after buying the car she got a small dent on th of 2023 after purchasing the car, she was supposed to get a second key that never happened two weeks after buying the car she got a small dent on the passenger side door . They were supposed to fix that never happened. She has been pushed from one person to another on every inspection we’ve brought these concerns up it’s like a runaround game on who’s gonna do what now here it is two years later and nothing still done these people take zero pride in customer service and satisfaction She was told she has the ultimate protection program, but we don’t know through who this place is a joke absolutely no help whatsoever and then we bring it in for another inspection oil change tire rotation. I asked them to check the packing in the muffler because we noticed it was coming out and he calls me telling me they inspected the exhaust the whole outside and didn’t see anything wrong. the outside wasn’t the problem it’s coming from the inside he said I don’t remember you telling me that but I know I did why would I ask you to look at the outside???? so then when I tell him that when he calls back, he tells me oh I guess we’ll look at that then like I feel like we’re a bother. I can’t wait for this girl to get rid of this car. I’m so over this dealership I would never recommend anybody to go here.Ever Period!!!!! More

Honest sales with top notch customer service. I wasn't pushed into spending more then a set budget I wanted to stay in. .I'm sold and will be back I wasn't pushed into spending more then a set budget I wanted to stay in. .I'm sold and will be back More

ZERO stars if it was an option. My wife and I have a long history with Dave Smith ford. Ancient history with atleast 7 cars purchased/leased there until their Service Dept policies My wife and I have a long history with Dave Smith ford. Ancient history with atleast 7 cars purchased/leased there until their Service Dept policies changed a few years ago. Look at all of the other 1 star reviews. Shame on them they're just awful and manipulative in adding un-necessary service to vulnerable clients too! Today I tried to give them another chance with a Factory recall I have on my new Ford I purchased out of state, and I was informed that because I did not purchase my Ford there, it was their policy to refuse my business. I am very glad to oblige. Spend your time and money elsewhere. More

By far worst in service! you want your vehicle back in days with more issues than it arrived with this is your place. Managers who would rather screw off and not answer a pho you want your vehicle back in days with more issues than it arrived with this is your place. Managers who would rather screw off and not answer a phone but ignor being paged 10 times and called 5 just to gonand clock out leaving you stranded, you Enjoy finger pointing and people who blame other people for issues again this is your place to go. I tell you save yourself a headach and the hassle. find a different dealership to give your hard earned money to because this one likes to steal your money with a smile and make you beg for your vehicle back because no one but the commission-based service writer has access to wahts going on and just decided to leave More

The service side of this dealership is awful! They had my car the first time for 4 months. Had to call and harass to get any update. I have small children, a life, no car. Finally get it back, br They had my car the first time for 4 months. Had to call and harass to get any update. I have small children, a life, no car. Finally get it back, breaks again!! They have it again for 3 months! No customer service. In fact, they were incredibly rude and downright insulting. When it was finally done the second time, you think anyone called to let us know? No. In fact, it had clearly been sitting in the parking lot for some time. I will be happy to NEVER go to this place ever again and to make sure I let people know my experience. More

I would run as far away from this dealer as I can . Not only do they lie to you about everything that's wrong with your vehicle ,they will just keep changing the prices on you and keep raising and rais Not only do they lie to you about everything that's wrong with your vehicle ,they will just keep changing the prices on you and keep raising and raising the price. There so called lifetime power train is also a joke. It says it covers everything untill its time to use it then they will find every reason that it won't work. The service department is a joke , the sales department is also a joke. The garage itself is insanity . Having my truck broke multiple times while there just basic maintenance is careless and poor . I would steer clear of this dealership as far as you can . More

Would not recommend buying a car from this dealer. Especially if you're a POC. Hidden fees, shady service, and unnecessary lying. I wish I could go back and run but it's too late Especially if you're a POC. Hidden fees, shady service, and unnecessary lying. I wish I could go back and run but it's too late More

Very fair negotiations, gave me good value for my trade and overall great experience here and overall great experience here More