Dave Smith Ford

After searching several Dealerships, I finally got my mustang~!! The search is over~!! THANK GOD~!! Alex Dunn is AMAZING at his job....very professional, very friendly...he made the transaction very enj mustang~!! The search is over~!! THANK GOD~!! Alex Dunn is AMAZING at his job....very professional, very friendly...he made the transaction very enjoyable....My time there was stress free....THANK YOU ALEX FOR EVERYTHING and A JOB WELL DONE~!!! More

I had the worst experience at a dealership possible to occur. Mark put a deposit down on a vehicle to hold it because he thought I would like it. I test drove it and asked to have it overnight. Took it ho occur. Mark put a deposit down on a vehicle to hold it because he thought I would like it. I test drove it and asked to have it overnight. Took it home, the next day the salesman and GM Dan told me I only had one hour to decide in which wasn't enough time for me. The GM was very rude. The next week they drop the price for auction because guess what? In that one hour I had a week had passed and no one looked at it. I text to see if it's available. Go in to buy it. Sign everything to take it home. There's a lean and no title. Dealership claims they did not know yet again a week prior I had one hour to decide. Vehicle had one small dent in which they said will be fixed, only has one key I am told I will get another. Over a week goes by before the titles in. Get the car it's been there dents still there, no key. Drive the SUV home only. Next day only to two stores. Brakes start squealing. Mechanic looks at it. I call next day. Oh bring it in. List of things wrong sent over including brakes, rotors calipers. Another week goes by they still have the truck. Go pick it up. It's making the same noise. GM gets in no noise of course. I drive home hear it turn around. Drive the salesman so much noise you can’t believe he states "oh drive it 100 miles it should go away". Now I am getting upset I ask for the GM oh he's in a meeting. The tech comes for a ride hears it. Within the drive states all of this "oh we cleaned the pads, that noise will go away I promise, must be cheap brakes whoever put on it prior, yeah it's the brakes, GETS out of the vehicle says if it's still happening in a few weeks bring it back and tell them it's the pads and rotors but don't say I said so". I ask to talk to the GM manager dick head Dan. Explain what the tech said, that I am getting mad and it should be fixed. Dan comes back and says the tech said he didn't say that. In which I get mad and ask why I would lie. I said you are a dealership you should be fixing it not saying drive around with the noise. GM gets mad at myself and my significant other for expressing concerns about working in costumer service and they should be fixing it. Our experience was the worst we have had and trust me we own vehicles- he was told this. Dan gets xxxxxx off states "I am not doing anything for you, I am done here. We are done". Gets up and walks away as I am still speaking. If this is the type of dealership you want to deal with be my guest. Hours wasted, treated and talked to like xxxx and sold a car they refuse to fix even when their tech stated all of the above. A manager who just says we’re done and walks away, now that is the great representation of how you will be treated at DaveSmith Transit Road. More

I purchased my vehicle in December. My experience with this dealership was fantastic. I normally dread purchasing a new vehicle, but this was an easy and relaxing purchase. I dealt wi My experience with this dealership was fantastic. I normally dread purchasing a new vehicle, but this was an easy and relaxing purchase. I dealt with Dan Flanigan and Charlie Giglio, they couldn't have been nicer and more accommodating. I highly recommend this dealership! More

My experience was stress free. Jim found the exact vehicle I was looking for. Thank you Jim and Dave Smith Ford. Jim found the exact vehicle I was looking for. Thank you Jim and Dave Smith Ford. More

I've purchased several vehicles from this dealership. Dave and his team are always very friendly, and welcoming. Dave Smith has a great sense of humor. Eric Hartz is very nice. Matt and Kyle in Finan Dave and his team are always very friendly, and welcoming. Dave Smith has a great sense of humor. Eric Hartz is very nice. Matt and Kyle in Finance are very good at their job. All of the great team in the service department seem to be very honest, and forthright. I have always brought my trucks back for general maintenance and warranty repairs. Truck has always been returned to me in great shape. I feel that they respect my time, and my property. I recently tried the mobile service van. Where has this been all of my life?!? It was so convenient. I had called to have a recall done, and I spoke to Candace in the scheduling department. she said that they could come right to my house and do it in the driveway if I wanted. It was done by 11:00 the next morning, and I didn't even have to leave the house. WONDERFUL!! Keep up the great work to Dave smith Ford and team. More

Great service and people. I just received a refund for an oil change that was that was charged incorrectly. Great honesty, and Great business practices to look for billing err I just received a refund for an oil change that was that was charged incorrectly. Great honesty, and Great business practices to look for billing errors I have bought 2 new cars from Dave Smith and it is my favorite dealership More

This place is horrible my daughter bought her car in July of 2023 after purchasing the car, she was supposed to get a second key that never happened two weeks after buying the car she got a small dent on th of 2023 after purchasing the car, she was supposed to get a second key that never happened two weeks after buying the car she got a small dent on the passenger side door . They were supposed to fix that never happened. She has been pushed from one person to another on every inspection we’ve brought these concerns up it’s like a runaround game on who’s gonna do what now here it is two years later and nothing still done these people take zero pride in customer service and satisfaction She was told she has the ultimate protection program, but we don’t know through who this place is a joke absolutely no help whatsoever and then we bring it in for another inspection oil change tire rotation. I asked them to check the packing in the muffler because we noticed it was coming out and he calls me telling me they inspected the exhaust the whole outside and didn’t see anything wrong. the outside wasn’t the problem it’s coming from the inside he said I don’t remember you telling me that but I know I did why would I ask you to look at the outside???? so then when I tell him that when he calls back, he tells me oh I guess we’ll look at that then like I feel like we’re a bother. I can’t wait for this girl to get rid of this car. I’m so over this dealership I would never recommend anybody to go here.Ever Period!!!!! More