Dave Smith Ford

Great service The service was amazing. I did not have to wait to see anyone. Matt put me in the car that I want for a great price. The service was amazing. I did not have to wait to see anyone. Matt put me in the car that I want for a great price. More

Very Happy! Just bought my 2nd truck from them. Process was painless and quick and I was happy with what I was given for my trade in. Everyone was very friendly. Just bought my 2nd truck from them. Process was painless and quick and I was happy with what I was given for my trade in. Everyone was very friendly. Even the owner Mr Smith was there helping cleaning up the lot himself and gave a friendly hello and handshake on his way by. Very satisfied and I'll be recommending to friends and family. More

1st Rate Customer Service You get what you expect at Dave Smith Ford - great customer service! The sales consultant, Rick Stroehlein, returned my call within hours of our init You get what you expect at Dave Smith Ford - great customer service! The sales consultant, Rick Stroehlein, returned my call within hours of our initial contact providing that he found me exactly what I was looking for. A 2016 F-150 Lariat FX4 with the 3.5l Eco-boost in Blue Jean Metallic... I searched the area out over 100 miles and couldn't beat the deal offered and moreover the other sales associated at the other dealers were less that enthusiastic to make me happy and suggested I settle for less that I wanted. The long and short of this review, when you spend any amount of money on a vehicle, for one you want to feel you got the best deal and secondly you need to know your relationship with the dealer to be an enjoyable one. From that moment you make the final deal to the first maintenance check, and at the 100k mile service I know from past experience this dealership has my back. They treat you like family, well better than that, like a customer! Thanks to the professionals at the welcome desk, Rick, Eric, Mathew, Jerry, Mark and Carrol for getting me into my dream truck! More

A birthday gift to me My wife and I shopped various makes and models for a new SUV lease. We settled on the Ford Escape because of the large cargo capacity and good "fit an My wife and I shopped various makes and models for a new SUV lease. We settled on the Ford Escape because of the large cargo capacity and good "fit and finish". Our salesman Keith was wonderful. He listened to us and went the extra mile (literally), first finding a car in Ohio and then one is Rochester that was more than we were looking for and at a great price. My wife put down the deposit as my birthday present and I get to make the payments for 3 years.....what a deal! More

Best Dealership! Matt was amazing to work with! Never knew buying a car could be as stress free as it was! I sat in a massage chair while my husband signed all the pap Matt was amazing to work with! Never knew buying a car could be as stress free as it was! I sat in a massage chair while my husband signed all the paperwork! More

Negligent Service Provided without a FULL REFUND New brake line, cylinder were replaced above truck's CRACKED FRAME by 4 mechanics. 1/2 monies returned, not full. Could've been killed driving. New brake line, cylinder were replaced above truck's CRACKED FRAME by 4 mechanics. 1/2 monies returned, not full. Could've been killed driving. More

Purchase of a ford escape I purchased a 2013 Ford Escape from Rob Cruz. He was very helpful during the entire process. I look forward to an extensive relationship with him duri I purchased a 2013 Ford Escape from Rob Cruz. He was very helpful during the entire process. I look forward to an extensive relationship with him during my ownership. More

Great Service I was getting my Ford Fusion serviced at Dave Smith's and always received great service. So I decided to lease my next vehicle here. I was getting my Ford Fusion serviced at Dave Smith's and always received great service. So I decided to lease my next vehicle here. More

Good fortune right from the parking lot. My wife and I were met in the parking lot by Rob Cruze . He had asked us if he could help? I pointed to my Ford Freestar and said, "I want something My wife and I were met in the parking lot by Rob Cruze . He had asked us if he could help? I pointed to my Ford Freestar and said, "I want something just like that." ( knowing full well that there was nothing to match my Ford Van") He replied, I know just what you mean, and promptly led us the the very car that had all the bells and whistles I could ever ask for. It had the ride, low miles and look that my wife and I felt would meet our needs. More

Great job, beautiful truck, nice people, great experience We went in knowing what we wanted and Mathew found it for us. The sales and finance staff were eager to help and easy to work with. I would recommend We went in knowing what we wanted and Mathew found it for us. The sales and finance staff were eager to help and easy to work with. I would recommend Dave Smith Ford and look forward to service experiences that are hopefully just as pleasant. GREAT JOB GUYS! Hang on to that Mustang in the showroom for me........ Someday! More