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Dave Smith Ford
Williamsville, NY
185 Reviews
Thank you for visiting our website. We invite you to come in and see our Brand New Showroom! We proudly serve Williamsville, Clarence, Akron, Cheektowaga, Lancaster, Batavia and all of Western New York. We are located on the corner of Transit and Wehrle, less than a mile off Interstate 90.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Whether you are looking for a New or Pre-Owned vehicle, we are here to help. On our Pre-Owned Vehicles, Dave Smith Ford gives you a Lifetime Powertrain Coverage. Feel free to browse our inventory online, set up a test drive or inquire about financing.
When it comes to servicing your vehicle, we have every department on the premises to help you. Service, Body Shop, Parts and a Car Wash. Dave Smith Ford can service all makes and models. Whether you need an oil change or a new transmission, our Ford Certified Technicians will take excellent care of your vehicle. If you ever need paint work, or body repair to your vehicle, our Body Shop is fully equipped. We work on all makes and models. We have two paint booths and Certified Technicians for a fast turn around time on your vehicle. Our Parts Department carries a full line of parts and accessories for all models.
At Dave Smith Ford, our goal is to offer you the best possible service, we want you to love your experience with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 185 reviews
November 02, 2011
took 2002 excusion in for inop. p/door locks,785 dollars later. vehicle parked in my driveway for 3 days locks inop. locks came back,drove to virginia, sat for 2 days locks inop. locks came back.took back t later. vehicle parked in my driveway for 3 days locks inop. locks came back,drove to virginia, sat for 2 days locks inop. locks came back.took back to dealer,vehicle malfuctioned for them,they have had it for a week no repair in sight, spoke to them today no solid ansewer,tech had a bad attiude as he tossed keys to manager,i am an ex ford dealer tech and understand some of this, but with all the tech networks on the internet i am sure this not the only time this has happened. i have 5 fords in my driveways and was looking for ford shop for repairs i could not do. if this ever gets corrected i will never step foot in this dealer again. More
by mac444
Employees Worked With
mike k service manger
October 31, 2011
Kevin was extremely proficient, very friendly, and helped me out when I was in dire need of a new car with no money to put down, I have never been happier with any car I've ever owned, I'm only 27 and this w me out when I was in dire need of a new car with no money to put down, I have never been happier with any car I've ever owned, I'm only 27 and this will be my 7th vehicle, I would recommend Kevin a.k.a Deuce and Dave smith ford to anyone and everyone, and their warranty program can't be beat, I finally have the piece of mind no other dealer out there could give me. Thanks again Deuce!!!!! More
by Neo420
Employees Worked With
Kevin Burlingham
October 08, 2011
I have bought several new vehicles over the past 50 years. I can say You don't have to be concerend about competition, you are the competition. Your salesman JIM OTIS was the best of the very best in years. I can say You don't have to be concerend about competition, you are the competition. Your salesman JIM OTIS was the best of the very best in understanding a customers needs. He explained in great detail why & what we should purchase. He was right on with every phase of the transaction. It's pleasure to finally find a dealer & salesman that is honest and reliable to their customers. Thank you Becky & Les Wright More
by beckyjw
Employees Worked With
Jim Otis
September 29, 2011
Be very careful We agreed to the price and terms of Be very careful We agreed to the price and terms of the deal and they took my deposit. The next day when I went to pick up the vehicle, as we were Be very careful We agreed to the price and terms of the deal and they took my deposit. The next day when I went to pick up the vehicle, as we were going through the contract I realized they changed the the term of the lease and it was going to cost me an additional $2000. I should have know this was going to happen - during negotiations every time I asked for the price in writing, they came up with a ridiculous story that the deal is written on a copywritten form and it would be illegal to give me a copy. After talking to other people I found out that they had the same experience. They agreed to the price on a 48 month loan and after signing all the papers they found out it had been changed to a 60 month loan. More
by Tom Degen
Employees Worked With
Dave Smith Jr and Jim Otis
June 22, 2011
Great Dealership!!! Friendly Sales Staff!!! Highly Recommend!!! Sales staff work with you to obtain price you want to be at. Will refer others to dealership! Recommend!!! Sales staff work with you to obtain price you want to be at. Will refer others to dealership! More
by onidrom
Employees Worked With
Kevin, Jason, Jason Majchrzak, Kevin "Deuce" Burlingame
June 04, 2011
I was very happy with the dealership as soon as I walked in. Everyone was very friendly and helpful. Although I didn't get exactly what I was looking for because of stock issues, I'm happy with the final re in. Everyone was very friendly and helpful. Although I didn't get exactly what I was looking for because of stock issues, I'm happy with the final result. More
by Simbart
Employees Worked With
Kevin "Deuce", Kevin "Deuce" Burlingame
March 20, 2011
I had a really great experience dealing with Jim Otis and Dave Smith Ford. From the first time I met Jim at the Clarence Market he was knowledgeable, friendly and helpful. I told him when I met him in Octobe Dave Smith Ford. From the first time I met Jim at the Clarence Market he was knowledgeable, friendly and helpful. I told him when I met him in October 2010 that I was not likely to purchase a car until the end of February 2011. There was no pressure as I returned to the showroom for a test drive and several more visits just to look at the car. I also visited several other dealers, but I was most impressed with the way I was treated at Dave Smith Ford. I purchased the new Ford that I wanted on March 18, 2011 and I am very pleased with both the car and Dave Smith Ford. If you are in the market for a new car I would certainly recommend Dave Smith Ford and Jim Otis. More
by rdftrain
Employees Worked With
Jim Otis
March 19, 2011
We enjoyed our experience at Dave Smith. The salesman, Rick, was professional and courteous. He made us very comfortable and was easy to speak with him about the vehicles. His knowledge of the cars and Rick, was professional and courteous. He made us very comfortable and was easy to speak with him about the vehicles. His knowledge of the cars and additional products was very good. If he didn't know he got us the correct answer instead of giving incorrect information. He did not pressure us for a sale and even stayed late on the evening we purchased from him. We would have waited till the next day, but he stayed late to make sure we got the best service. More
by aernst
Employees Worked With
Rick Stroehlein
March 04, 2011
Was cruising the area pricing vehicles and stopped to look at the window of a 2006 Pontiac Torrent. Was approached by Charlie and he invited me in and was very courteous, asked me what I was looking for. look at the window of a 2006 Pontiac Torrent. Was approached by Charlie and he invited me in and was very courteous, asked me what I was looking for. He showed me a couple vehicles that were in the cash price range I was looking for, but I was not interested. He then showed me a vehicle that was newer and a bit more but I did not like the brand so he asked what else he could do. We started to talk particulars and he felt that even with my less than stellar credit he could put me in something that would make me happy. I had owned a Chevy Equinox for 4 years and liked it. He showed me the Torrent and I took it for a drive. The Torrent is very much like an Equinox and has the features I enjoy (except cruise control, but I am getting used to not having it)and I was able to get it at a great price with low mileage. I am very happy with the vehicle and had a great time and experience at Dave Smith Ford. Charlie is a great guy and a good sport, we had alot of fun. I definately would buy another vehicle here. More
by Michele99
Employees Worked With
Charlie Gray
