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Dave Smith Ford

Williamsville, NY

4.5
185 Reviews
Thank you for visiting our website. We invite you to come in and see our Brand New Showroom! We proudly serve Williamsville, Clarence, Akron, Cheektowaga, Lancaster, Batavia and all of Western New York. We are located on the corner of Transit and Wehrle, less than a mile off Interstate 90. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Whether you are looking for a New or Pre-Owned vehicle, we are here to help. On our Pre-Owned Vehicles, Dave Smith Ford gives you a Lifetime Powertrain Coverage. Feel free to browse our inventory online, set up a test drive or inquire about financing. When it comes to servicing your vehicle, we have every department on the premises to help you. Service, Body Shop, Parts and a Car Wash. Dave Smith Ford can service all makes and models. Whether you need an oil change or a new transmission, our Ford Certified Technicians will take excellent care of your vehicle. If you ever need paint work, or body repair to your vehicle, our Body Shop is fully equipped. We work on all makes and models. We have two paint booths and Certified Technicians for a fast turn around time on your vehicle. Our Parts Department carries a full line of parts and accessories for all models. At Dave Smith Ford, our goal is to offer you the best possible service, we want you to love your experience with us!
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4045 Transit Rd

Williamsville, NY

14221

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Showing 185 reviews

April 05, 2023

By far worst in service! you want your vehicle back in days with more issues than it arrived with this is your place. Managers who would rather screw off and not answer a pho More

by Andy.wutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike ezzo, Dan stutz
March 29, 2023

The service side of this dealership is awful! They had my car the first time for 4 months. Had to call and harass to get any update. I have small children, a life, no car. Finally get it back, br More

by Bernese107
Recommend Dealer
No
Employees Worked With
Dolly
February 09, 2023

I would run as far away from this dealer as I can . Not only do they lie to you about everything that's wrong with your vehicle ,they will just keep changing the prices on you and keep raising and rais More

by Lazerous1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dolly
November 04, 2022

Would not recommend buying a car from this dealer. Especially if you're a POC. Hidden fees, shady service, and unnecessary lying. I wish I could go back and run but it's too late More

by Lmoore4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dolly and Mike
October 06, 2022

Very fair negotiations, gave me good value for my trade and overall great experience here More

by Bobcat4290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lenahan, Jadon Bennet
August 09, 2022

Excellent Experience ! ! Just bought a Ford Bronco Sport From Dave Smith Ford .I love it !!! My entire Experience was outstanding. My salesman, Eric ,was great! Eric is sale More

by tnelson110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Jadon Bennet, Eric Hartz
May 11, 2022

told me they wouldn't fix open recalls or do any service (tire rotation, oil change and fuel filter) because the truck has 100k miles. do not buy a ford they will not touch your car after 100k miles no matt More

by cjcarle
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
alice , Alison Smith
April 29, 2022

Worst dealership I have ever been at. We took the car in for an inspection and they scammed us out over $1000. . They wanted to get another $2000 out of us for new convertors and to prefo More

by 1151967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Ezzo , Steve Kellner
March 23, 2022

When in for a inspection $2000 later got inspection however sunroof glass was broken when picked up truck. Service manager never even called me back after leaving message and will take no responsibilit More

by Mikenastydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in sevice
September 09, 2021

Treated like family and Matt Johnson was very pleasant friendly and knowledgeable and was easy to deal with.I will definitely go back again .Thank you Matt for helping me buy my first new f150 More

by cam2bobv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Sep 30, 2021 -

Dave Smith Ford responded

Thank you for the five star review, we appreciate it!

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