
Dave Smith Ford
Williamsville, NY
Filter Reviews by Keyword
By Type
Showing 181 reviews
Excellent Experience ! ! Just bought a Ford Bronco Sport From Dave Smith Ford .I love it !!! My entire Experience was outstanding. My salesman, Eric ,was great! Eric is sale ! Just bought a Ford Bronco Sport From Dave Smith Ford .I love it !!! My entire Experience was outstanding. My salesman, Eric ,was great! Eric is salesmanager and the Best of the Best !! He is knowledgable , polite and easy to deal with. Eric and his staff provide personal attention in a relaxed ,proffessional way, they answered all of my questions and gave me an extensive tutorial on how to use the high tech equipment on my new Bronco Sport. Eric assured me that they will be available in the future to assisst me with questions and service. My Bronco Sport actually came in much earlier than expected!! My experience was like the old fashioned experience where everyone is there to take care of you and treat you like family! More
told me they wouldn't fix open recalls or do any service (tire rotation, oil change and fuel filter) because the truck has 100k miles. do not buy a ford they will not touch your car after 100k miles no matt (tire rotation, oil change and fuel filter) because the truck has 100k miles. do not buy a ford they will not touch your car after 100k miles no matter if it's a factory recall or not! More
Worst dealership I have ever been at. We took the car in for an inspection and they scammed us out over $1000. . They wanted to get another $2000 out of us for new convertors and to prefo We took the car in for an inspection and they scammed us out over $1000. . They wanted to get another $2000 out of us for new convertors and to preform more tests on the car. Paid what we owed and took the car to another garage we trusted. They put the car on the lift and we could see Dave Smith Ford never did the work they charged us for. Also the car never needed convertors and passed emissions with no problems. Called to confront the service manager and all he did was blame us. Never again. Advisor: Mike Ezzo 0/5 Tech: Steve Kellner 0/5 . More
When in for a inspection $2000 later got inspection however sunroof glass was broken when picked up truck. Service manager never even called me back after leaving message and will take no responsibilit however sunroof glass was broken when picked up truck. Service manager never even called me back after leaving message and will take no responsibility bought last 6 vehicles from this dealership and never again will do business with them again and will spread the word about this experience. More
Treated like family and Matt Johnson was very pleasant friendly and knowledgeable and was easy to deal with.I will definitely go back again .Thank you Matt for helping me buy my first new f150 friendly and knowledgeable and was easy to deal with.I will definitely go back again .Thank you Matt for helping me buy my first new f150 More
Matt Hufnagel sold us many cars thru the years. His customer service is awesome and professional. He is finance these days but I still make him deal with us if they want the sale. Matt knows his stuff customer service is awesome and professional. He is finance these days but I still make him deal with us if they want the sale. Matt knows his stuff and always willing to steer you right and provide you options. We thank you. I gave the dealership 4 stars . I highly recommend the sales, finance and collision shop as good and/or great customer service however, Service dept is poor. I also rating on the many years of going here all in one review. More
Took my car to the body shop and got ripped off, they took parts off my my car and replaced it with bad parts. My insurance paid for the work and they took full advantage. took parts off my my car and replaced it with bad parts. My insurance paid for the work and they took full advantage. More
I had such a great experience here! I dealt with Matt Roeder and he was awesome!! Very upfront with what he could make work for me. He did a great job of thoroughly going through my new vehicle so I knew Roeder and he was awesome!! Very upfront with what he could make work for me. He did a great job of thoroughly going through my new vehicle so I knew exactly what everything did. We even had some laughs!! I highly recommend checking this dealership out and ask for Matt Roeder! More