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Dave Smith Ford

Williamsville, NY

4.1
181 Reviews

4045 Transit Rd

Williamsville, NY

14221

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Showing 181 reviews

October 06, 2022

Very fair negotiations, gave me good value for my trade and overall great experience here More

by Bobcat4290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lenahan, Jadon Bennet
August 08, 2022

Excellent Experience ! ! Just bought a Ford Bronco Sport From Dave Smith Ford .I love it !!! My entire Experience was outstanding. My salesman, Eric ,was great! Eric is sale More

by tnelson110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Jadon Bennet, Eric Hartz
May 11, 2022

told me they wouldn't fix open recalls or do any service (tire rotation, oil change and fuel filter) because the truck has 100k miles. do not buy a ford they will not touch your car after 100k miles no matt More

by cjcarle
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
alice , Alison Smith
April 29, 2022

Worst dealership I have ever been at. We took the car in for an inspection and they scammed us out over $1000. . They wanted to get another $2000 out of us for new convertors and to prefo More

by 1151967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Ezzo , Steve Kellner
March 23, 2022

When in for a inspection $2000 later got inspection however sunroof glass was broken when picked up truck. Service manager never even called me back after leaving message and will take no responsibilit More

by Mikenastydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in sevice
September 09, 2021

Treated like family and Matt Johnson was very pleasant friendly and knowledgeable and was easy to deal with.I will definitely go back again .Thank you Matt for helping me buy my first new f150 More

by cam2bobv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Sep 30, 2021 -

Dave Smith Ford responded

Thank you for the five star review, we appreciate it!

August 25, 2021

Matt Hufnagel sold us many cars thru the years. His customer service is awesome and professional. He is finance these days but I still make him deal with us if they want the sale. Matt knows his stuff More

by JMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hufnagel
June 03, 2021

Took my car to the body shop and got ripped off, they took parts off my my car and replaced it with bad parts. My insurance paid for the work and they took full advantage. More

by Allen rickter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason burgett
May 30, 2021

Horrible service. Not reliable at all. They are not great dealers and kept changing their prices in a minute. I am glad to walk away. More

by CZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Hartz
April 02, 2021

I had such a great experience here! I dealt with Matt Roeder and he was awesome!! Very upfront with what he could make work for me. He did a great job of thoroughly going through my new vehicle so I knew More

by Carlylynn7410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Roeder
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