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Dave Smith Ford

Williamsville, NY

4.1
181 Reviews

4045 Transit Rd

Williamsville, NY

14221

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Showing 181 reviews

December 09, 2017

Suprizingly Simple We were looking for a replacement for a totaled vehicle. Tim did an awesome job helping us find the right car for our needs. He was knowledgeable, cou More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Farrar, Matt Hufnagel, Tim Taggart
December 08, 2017

Hard to get my one to return a phone call when you need serv My son and I spent literally a full day there purchasing a 2016 Ford Focus last weekend. There were some problems with the car immediately and after l More

by Simplify1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Day, Eric Farrar
Dec 09, 2017 -

Simplify1 responded

This is to follow up to the review I gave last evening. This morning the sales representative contacted my son and had him bring his car in immediately to have the issues addressed. I also got an immediate reply last night from the used car dept manager. Not only are they going to quickly fix the issues with the car, but they gave my son a loaner car to use while his is being fixed. I want to give credit where it is due and thank the sales representative and the dealership for stepping up to make this right.

December 06, 2017

Great experience Hands down the best experience I've had purchasing a new vehicle. This being the third ford dealership I went to in the area and by far the best. More

by Vicmessier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jadon Bennet
December 05, 2017

Aaron Acker @ Dave Smith Ford, Aaron goes above & beyond what I have experienced from other salesmen @ other dealers. The experience was seamless. The whole staff went out of their More

by Joe194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Acker
December 05, 2017

Awesome experience I went in for oil change per maintenance agreement and walked out with a new car and lower payment. Matt sales representative was very helpful and mad More

by Tracy Nachar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Roeder
December 04, 2017

Trade in and purchase of new car Could not have asked for a better experience than I had trading in and purchasing a new car. Price was execellent, everything that they said was going More

by Rater88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Wally" Walters
December 04, 2017

Had just what I was looking for First time purchasing a brand new vehicle, process was fast and friendly. Salesperson was great. Would definitely recommend dealership and salesman to More

by Promtserviceguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Acker
December 03, 2017

Excellent customer service Larry provided excellent customer service. After I purchased my 2018 Ford Escape, I ventured back to Dave Smith Ford to have someone help me connec More

by Shibumi
Recommend Dealer
Yes
Employees Worked With
Larry Hickmott
December 02, 2017

Deuce Berlingame This is the second Escape we have purchased from Deuce. Great salesman. Listened to our needs and meet what we were looking for. Service has always be More

by disp77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "Deuce" Burlingame
December 01, 2017

Quick and easy Larry and Jim Walters were helpful and made the process easy, this was greatly appreciated. Eric made the final process quick and smooth! Thanks guys! More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Farrar, Larry Hickmott, Jim "Wally" Walters
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