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Dave Smith Ford
Williamsville, NY
184 Reviews
Thank you for visiting our website. We invite you to come in and see our Brand New Showroom! We proudly serve Williamsville, Clarence, Akron, Cheektowaga, Lancaster, Batavia and all of Western New York. We are located on the corner of Transit and Wehrle, less than a mile off Interstate 90.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Whether you are looking for a New or Pre-Owned vehicle, we are here to help. On our Pre-Owned Vehicles, Dave Smith Ford gives you a Lifetime Powertrain Coverage. Feel free to browse our inventory online, set up a test drive or inquire about financing.
When it comes to servicing your vehicle, we have every department on the premises to help you. Service, Body Shop, Parts and a Car Wash. Dave Smith Ford can service all makes and models. Whether you need an oil change or a new transmission, our Ford Certified Technicians will take excellent care of your vehicle. If you ever need paint work, or body repair to your vehicle, our Body Shop is fully equipped. We work on all makes and models. We have two paint booths and Certified Technicians for a fast turn around time on your vehicle. Our Parts Department carries a full line of parts and accessories for all models.
At Dave Smith Ford, our goal is to offer you the best possible service, we want you to love your experience with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 184 reviews
December 03, 2017
Excellent customer service Larry provided excellent customer service. After I purchased my 2018 Ford Escape, I ventured back to Dave Smith Ford to have someone help me connec Larry provided excellent customer service. After I purchased my 2018 Ford Escape, I ventured back to Dave Smith Ford to have someone help me connect my smartphone to my car so I could start my car remotely. Larry helped me connect my smartphone to my Fordpass. HE was professional, kind and extremely PATIENT. HE is an asset to the Ford team. More
by Shibumi
Employees Worked With
Larry Hickmott
December 02, 2017
Deuce Berlingame This is the second Escape we have purchased from Deuce. Great salesman. Listened to our needs and meet what we were looking for. Service has always be This is the second Escape we have purchased from Deuce. Great salesman. Listened to our needs and meet what we were looking for. Service has always been very good. Highly recommend. More
by disp77
Employees Worked With
Kevin "Deuce" Burlingame
December 02, 2017
Quick and easy Larry and Jim Walters were helpful and made the process easy, this was greatly appreciated. Eric made the final process quick and smooth! Thanks guys! Larry and Jim Walters were helpful and made the process easy, this was greatly appreciated. Eric made the final process quick and smooth! Thanks guys! More
by E
Employees Worked With
Eric Farrar, Larry Hickmott, Jim "Wally" Walters
December 01, 2017
Super Happy I dealt with Larry 3 years ago when I purchased a Fusion He helped with my purchase whereby I felt very comfortable with my deal. Recently an unfores I dealt with Larry 3 years ago when I purchased a Fusion He helped with my purchase whereby I felt very comfortable with my deal. Recently an unforeseen incident put me in a position whereby I needed another car and soon. Larry stepped up to the plate and once again helped me purchase a vehicle. I am very relieved and happy with how he took care of my needs. Matt in the finance area was very helpful with explaining the contract part of things. I also had the privilege of working with Leo and Stephanie in the body shop who were super. Everyone I have dealt with at this dealership has been great. Keep up the good work! More
by kay79
Employees Worked With
Leo and Stephanie in body shop, Larry Hickmott, Matt Hufnagel
November 30, 2017
They made the transaction “painless” They were most considerate with me. I went looking to compare a Buick I was interested in and I walked out with a deal on the Escape. Everyone was f They were most considerate with me. I went looking to compare a Buick I was interested in and I walked out with a deal on the Escape. Everyone was friendly and there an exact model that I was interested in with the right add ons. More
by Maggie Bee
Employees Worked With
Carolyn, Kevin "Deuce" Burlingame
November 29, 2017
Wonderful I enjoyed working with Larry. I would recommend him to others. I didn't enjoy working with the used car manager and I found him to be very rude. I enjoyed working with Larry. I would recommend him to others. I didn't enjoy working with the used car manager and I found him to be very rude. More
by Melissa
Employees Worked With
Larry Hickmott
November 29, 2017
Best Car Buying Experience This was the most pleasant and successful car buying experience I have had in over 40 years of driving. The team at Dave Smith Ford, from sales and b This was the most pleasant and successful car buying experience I have had in over 40 years of driving. The team at Dave Smith Ford, from sales and business to service were highly professional and genuinely personable. Sales consultant Matt Roeder was both extremely knowledgeable about Ford products and worked dilegently to help us identify the right vehicle and secure a great deal. Manager Jim Walters' knowledge of finance options and his experiences with Ford vehicles proved very helpful. Service Manager Andy Svisco was a great resource providing valuable insights on product reliability and quality. I would strongly recommend the Dave Smith Ford Team to anyone considering the purchase of a new vehicle. More
by Dan
Employees Worked With
Andy Svisco, Mathew Roeder, Jim "Wally" Walters
November 29, 2017
Mustang I think that everything was great. Excellent customer service provided by staff to me from start to finish. Look forward to doing business again in th I think that everything was great. Excellent customer service provided by staff to me from start to finish. Look forward to doing business again in the future. More
by Jeromenagy
Employees Worked With
Kevin "Deuce" Burlingame, Eric Farrar
November 27, 2017
Used car purchase made easy Found the car I liked via cars.com. Jaydon took me for the test drive and made it easy from start to finish to drive off with the vehicle. No games, n Found the car I liked via cars.com. Jaydon took me for the test drive and made it easy from start to finish to drive off with the vehicle. No games, no hassles. Was actually the 3rd dealership I went to based on what I wanted. More
by Hguth
Employees Worked With
Jadon Bennet, Eric Farrar
November 24, 2017
Great experience. Sale Rep Tim Taggart was so helpful. Tim Taggart made my car buying experience easy. He took the time to show me the available vehicles for sale. He was informative and genuinely sincer Tim Taggart made my car buying experience easy. He took the time to show me the available vehicles for sale. He was informative and genuinely sincere. I felt that I was in good hands. He walked me through the paperwork process and had Matt do the fiance work. Tim's follow up has been impeccable. Makes me feel like he cares that "I am happy with my choice." I will certainly refer my friends to your dealership. More
by annetagg
Employees Worked With
Matt Hufnagel, Tim Taggart
