Place is an absolute joke.. I don’t even know where to start. At first my sales lady was super helpful getting me what I wanted ( answering calls, texts, and emails fairly quick) once it came around to getting financed everything changed. I had great credit and very low debt to income, but I hadn’t had a loan that big before ($52k) so they said i needed a co-signer.. I had my mother co sign (also great credit and low debt to income) I got approved and we started talking about the loan and they come back and tell me 8-9% interest. Instantly I tell them I’ll go to my credit union on my way home from work. At this point they had no interest in putting any effort into my sale. Stopped at Clackamas Federal Credit union and within minutes I was approved for the full amount on my own at 3% interest. Everything was done on my loan they just needed the purchase order to write the check. From that day through the next I didn’t get one call back and my sales lady wouldn’t answer anything from me. A day and a half later someone from finance called me asking if one of their banks matched my rate and payment If I would go through them. Already having everything done through Clackamas I said no I just want my purchase order to complete my loan and get the truck. Didn’t hear anything the rest of the day.. at this point I’m calling the dealer 2-3 times a day trying to talk to my sales lady and/or the new car sales manager. Finally the next day at noon they send it over and say as soon as I get the check to them the transport company can pick the truck up. So I rush to the bank and ups after work and spend $80 to have it overnighted before noon the next day. A day goes by calling them all day, still nothing. The next day I’m told I need to sign the dmv papers so they can release the truck. (Transport company has been there twice to pick it up already) I sign the papers on my email and send them right back. Don’t hear from them for another day. Finally after going through sales managers and jumping through all their xxxxxxxx I am told the truck had a rock chip on the door handle so they pulled and repainted it. When I got the truck all the door handles were filthy and you could clearly see it was never painted. But they say it can be picked up so I call the transport company to have him pick it up and bring it to me. The truck shows up covered in mud like it was driven down a muddy desert road. Even on the papers from the transport company under where it says “inspection” they wrote too dirty to inspect for damage. Whatever I can wash the truck but I see I paid $150 for a “hand buff synthetic sealant” on top of it I paid to have a B&W turnover ball installed in the bed at the dealer. Also told them I didn’t want their window tint and asked if the truck had a bedliner and they said it did not which I was fine with and told them I was going to have the windows and bed done locally. Which my sales lady said was okay she would remove the money from the $500 I put for the floor liners and stuff. When I get the truck, the windows are tinted, there is a spray in bed liner, there is no gooseneck hitch installed (which I had paid for) and only one key. I call them right away about everything and they tried to argue with my about it till they went back and listed to the phone calls, but still tried to make me pay their cost for the window tint and bedliner that I did not agree too. They made it seem like this is what you get and that’s that. Which is not how you should be treated when buying a BRAND NEW pickup. After 3 days off calling and talking to them cause they never made an effort to reach me I was told there was a local shop that can do it and they will pay for the hitch and instal. Scheduled it two weeks out, go to drop my truck off and none of the parts are there. Call them a couple times and they blame it on the warehouse not sending the parts over. Re schedule it a week later and finally get it installed. This is after 3-4 weeks of having the truck. A month goes by and i still don’t have plates for it so I call and ask what the deal is, the dmv papers that held up the truck being released needed a real signature so they could send over the papers so I can get my plates. I overnight them back and go out of town for 3 weeks come back and still nothing. They’re saying it’s my banks fault (still never once checking to make sure everything’s done) two months of owning the truck and still no plates. Their temporary permit is now a month expired. I would never recommend anyone to buy from them and have to deal with what I went through.