Dave Smith Motors

Bait & Switch Brutal. Classic 'bait & switch' tactics. A complete reminder of days past where we didn't trust car salesmen. Strongly recommend to run or drive the o Brutal. Classic 'bait & switch' tactics. A complete reminder of days past where we didn't trust car salesmen. Strongly recommend to run or drive the other way. Avoid purchasing or leasing from Dave Smith Auto in Kellogg at all costs. If not, it WILL cost you! Was assured of monthly price and made down payment with verbal agreement that the sale would not cost any more than what was discussed. This was on a complete understanding that I was bringing in a leased veficle that was due to expire. I could have brought that vehicle back to original dealer and dropped it off. However, it was decided that I would do just that at Dave Smith as a way to make the process easier. After I left with a new vehicle, I was billed for over $2,000 for the difference in trade-in. Complete incompetence or simple bait and switch tactics. I can go on about the poor training of the sales associate, Moriah and the lack of attention from Phillip, the Sales Manager. Bottom line- Dave Smith will say anything to close a deal, and will do nothing short of robbing you blind in the process. More

Not happy with my Dave Smith experience! I was in the process of buying a truck and was asked to put down a $500 deposit, then came into some financial issues and had to put my buying on hold I was in the process of buying a truck and was asked to put down a $500 deposit, then came into some financial issues and had to put my buying on hold. I was told my deposit was none refundable but could use it to buy again from them in the future. I came back to buy a few months later and was told I needed to put another deposit down to buy!? At that point I started looking around at other dealerships. Dave Smith still has my $500 deposit and refuses to respond to my many emails in regards to my experience. I live out of state from Idaho its a 15 hr. drive for me. I put my trust in Dave Smith and was completely let down!! "Buyer Beware!" More

Pushy Extended Warranty Seller/Poor at Refunding Say NO to all the warranty and special coverages (except possibly bumper to bumper). Three months later and STILL waiting for refund after cancellatio Say NO to all the warranty and special coverages (except possibly bumper to bumper). Three months later and STILL waiting for refund after cancellation. UGH! More

What I needed when I needed it. I would recommend this dealership to friends and family. They worked as a team to find the vehicle I wanted get the accessories installed and get me I would recommend this dealership to friends and family. They worked as a team to find the vehicle I wanted get the accessories installed and get me on the road so I could get home on a timely manner. Could not have asked for more!! THANKS More

Oil service Great service and fast. Have worked with all of service employees. Quick lube manager was new so I don't remember his name. He was very efficient an Great service and fast. Have worked with all of service employees. Quick lube manager was new so I don't remember his name. He was very efficient and my oil was changed quickly and Jeep all washed up. More

Above & Beyond Truly First Class customer service from the point of sale and afterwards. A repair became necessary after the sale which required keeping the vehicle Truly First Class customer service from the point of sale and afterwards. A repair became necessary after the sale which required keeping the vehicle I had just purchased for diagnosis and service after hours. The sales management team was timely, responsive, and went out of their way to make sure I was taken care of. A courtesy vehicle was provided, and my newly purchased vehicle was repaired and delivered. Dave Smith stands behind their product and their team to make sure the customer is taken care of. I highly recommend purchasing from them. More

Best place I have been Great place to go will definitely be going back in the future went out of there way to make the deal work for me and were very pleasant to deal with Great place to go will definitely be going back in the future went out of there way to make the deal work for me and were very pleasant to deal with More

Great experience return customer #6 purchase Allison was great. Our second buying experience with Allison. She is very knowledgeable, knows her job very well, customer oriented. I would recomm Allison was great. Our second buying experience with Allison. She is very knowledgeable, knows her job very well, customer oriented. I would recommend her to anyone she gets the job done. More

99 Ram Needed DRB Tool to Analyze CCD Bus With complete failure of the Chrysler Collision Detection Bus All Gauges, Speedo and Tach were dead I could not clear DTC codes with either of my OBD With complete failure of the Chrysler Collision Detection Bus All Gauges, Speedo and Tach were dead I could not clear DTC codes with either of my OBD/CAN Scan tools, I pull every connector to each control device in the truck which used the CCD Bus to communicate Proving continuity to the OBDII port on pins 3 & 11. Dave Smith's , Technician was able to connect DRB which started communication and he then cleared codes. In 20 to 25mins Gauges back to working. Very Happy. More

It was awesome Service was amazing...no hassle or haggling and everything worked out perfectly. I love the jeep I purchased and the price I got it at Service was amazing...no hassle or haggling and everything worked out perfectly. I love the jeep I purchased and the price I got it at More