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Dave White Chevrolet - Service Center

Sylvania, OH

4.2
1,159 Reviews

1,159 Reviews of Dave White Chevrolet - Service Center

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December 10, 2021

They did what was promised on time and for the right price. Thank you very much. More

by dwd0922
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues, Tyler Dunphy
Dec 10, 2021 -

Dave White Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

December 09, 2021

Service dept. very helpful. Kyle was friendly and helpful, keeping me informed about progress on my service/repair. Showed me the screw that was removed from my tire, and explained the repair made. More

by gwilliams135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Dec 10, 2021 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

December 06, 2021

Christian Gomez really put into action the meaning of his first name. He was kind and helpful understanding and patient. He did an awesome job! Great customer service encounter. More

by Rghjoyful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gomez
Dec 06, 2021 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience working with Christian and our team here at Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

December 02, 2021

Excellent deal on new tires for my Escalade and quick oil change. Always a good experience at Dave White. More

by tomrose500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Dec 02, 2021 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

December 01, 2021

Scratched my truck . Never took care of it like they said they would and I don’t have time to keep driving up there since I cant get a return call after leaving multiple msg. More

by kylemoses82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Jacobs
Dec 18, 2021 -

Dave White Chevrolet responded

Thank you for this feedback. I'm very sorry you are having trouble reaching our dealership. Please call me directly so I can learn more about your visit and address your concerns? I would love to try to turn things around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 29, 2021

We came back to Dave White service department due to a bad experience with Dunn's service department. Dropped my vehicle off at Dave White to service tech named James on Thursday, told later that day, par More

by Tak12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James ?
Dec 17, 2021 -

Dave White Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 29, 2021

I was there for a oil change and was told I needed a new tire and it wouldn't be complete until 2 pm. They called at 11:30 and said it was ready. Very impressed with turn around time. More

by JTESCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of the names
Nov 29, 2021 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 27, 2021

A bit expensive... I thought the technician gave me a lower price for wipers, but when I was checking out with a different guy, it was higher, and he was adamant that's what it was and I was wrong. More

by BARBBARB02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 25, 2021

Great service and care , I do t need to worry about my cars , I know they are in good hands. More

by HASANTOKMAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues, Tracy Hayes, Justin Jacobs
Nov 28, 2021 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 24, 2021

TOOK WAY TO LONG. 2 HOURS. VERY SLOW AND NOPLACE TO SIT AND WAIT AND SOCIAL DISTANCE. More

by kyalespaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roznoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are very sorry to hear that you didn't have the best experience. We will share your comments with our team, and we apologize for any inconvenience caused by us. Please don't hesitate to reach out to me directly if you would like to discuss this matter in more detail. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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