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Dave White Chevrolet - Service Center

Sylvania, OH

4.2
1,159 Reviews

1,159 Reviews of Dave White Chevrolet - Service Center

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November 09, 2021

If I could I would give negative stars.I took my truck in for service and they refused to fix anything under warranty. Claimed nothing was wrong mechanically and the paint that was wearing off was my fault. More

by HAWLEYHEATING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Gomez
Nov 26, 2021 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We appreciate all customer feedback as it allows us to learn and make improvements. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 03, 2021

Great customer service! The service department is awesome!!. Never had a negative experience. I’ll be buying my next Tahoe from them More

by LAURA_ROBERTS_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dunphy
Nov 04, 2021 -

Dave White Chevrolet responded

Thank you, Laura, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 02, 2021

I had a slow leak in one tire, caused by a small nail. The service department was able to get me in on short notice over my lunch hour. I was in and out in about an hour. More

by dawnmgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gomez
Nov 02, 2021 -

Dave White Chevrolet responded

Dawn, We appreciate your business and our service team looks forward to serving you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 02, 2021

Tina Tall was great to work with. It took a bit longer but they kept me updated More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina tall
Nov 02, 2021 -

Dave White Chevrolet responded

Kathy, It's great to hear that Tim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 31, 2021

The people were nice enough, but I never felt welcome and always had to wait. It felt as of I was an inconvence not a customer. More

by mckellip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Nov 17, 2021 -

Dave White Chevrolet responded

Thank you for your feedback. We are sorry for any inconvenience, and please don't hesitate to reach out if you would like to discuss your concerns with us directly. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 29, 2021

Kyle G. Is the best. Always courteous and helpful. Explains everything well. Have dealt with him for a lot of years. More

by wingwoman54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Cole, Kyle Ganues
Oct 31, 2021 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad Kyle was able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 26, 2021

i called dealership to have someone look at my 2016 equinox. there was occasional vibration or bucking when under acceleration from a stop. an appointment was made for appox a week out. i was told i More

by WOODY5139
Recommend Dealer
No
Employees Worked With
Tyler Dunphy
Nov 12, 2021 -

Dave White Chevrolet responded

Woody, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 25, 2021

Many thanks to the Service Team at Dave White for being able to work my car in for the oil change and tire rotation! Needed it done and they got it done! More

by JON.SCHWIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Oct 25, 2021 -

Dave White Chevrolet responded

Jon, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 24, 2021

Very professional and knowledgeable. Took care of my needs perfectly. I appreciate the quality care More

by SUBLIMESTONEWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dunphy
Oct 25, 2021 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

October 24, 2021

Excellent service from Kyle as always! The communication and service level provided are superior which is why I keep bringing my truck back. More

by jczilles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Oct 25, 2021 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear that Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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