I have had my Honda for 12 years, and still drive from Des Moines to Marshalltown for any service I need. They always tell me what to expect, and keep me updated during my service with anything they find. Brad even lets me know what to expect in the coming years! I have always felt respected and confident in their care. Their service garage is beyond clean, and their service techs are so professional. They always follow up after service. If only we could get the same level of service from our doctors!