David Scott Lee Buick GMC

David Scott Lee Buick GMC responded

Don, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! It is great to hear that our Unlimited Mile Lifetime Warranty covered everything for you. We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

Bob, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your 2023 GMC Acadia Denali. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! Thank you for allowing us to earn your business and we welcome you to our family here at David Scott Lee Buick GMC. **From our Sales Consultant, Brad Fowler, “Bob, it was an honor to meet you. I was not expecting that we would have the deep family connection that we do, it is truly a small world. I literally grew up hearing stories from my family about you, Yogi! Thank you for sharing all of the photos with me. I am so happy we were able to help make this happen for you. Congratulations on your 2023 Acadia Denali!" **From our Sales Consultant, Justin Goff, "Bob, it was great working with you. Thank you for making the drive over and giving us the opportunity. Enjoy your new Acadia!" We will share your positive feedback with our entire team and please think of Brad Fowler and Justin Goff for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

bobfretina responded

Thank you very much from both of us.

David Scott Lee Buick GMC responded

My name is Beverly White and I am the Social Executive of David Scott Lee Buick GMC. Thank you for taking the time to share your honest feedback with us. We are sorry to hear that part of your experience with us was not positive; please know that this is not our normal standard of customer service. I want to assure you that we take your feedback very seriously. Our team strives for satisfaction from our customers and if you allow us the opportunity, we would like to work with you to see how we may make this right! Please provide your name and contact information and our Executive Manager, Richard Martinez, will reach out to listen further. If you would like to contact him directly, his information is below. Thank you again for sharing this with us! Richard Martinez Executive Manager David Scott Lee Buick GMC Direct 850-683-8528 richard@leebuickgmc.com Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

Thomas, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Becca Cadenhead was excellent. **From our VIP Client Advisor, Becca Cadenhead, “Thomas, I was happy to help you with your search for a 2023 GMC Yukon XL. I know you are still thinking, but just let me know if you decide to set up a build. I will get everything taken care of!" We will share your positive feedback with our entire team and please think of Becca Cadenhead for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

David, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your 2017 Ford F-150. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Justin Edmonds was excellent. **From our Sales Consultant, Justin Edmonds, “David, thanks again for making the drive from Foley to shop with us! Welcome to the David Scott Lee Buick GMC family! It was my honor helping you find the right truck and I look forward to assisting you and any of your family and friends in the future!" We will share your positive feedback with our entire team and please think of Justin Edmonds for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

Bruce, My name is Beverly White and I'm the Social Executive for David Scott Lee Buick GMC. We appreciate you for being our customer and letting us service your vehicle! We apologize that your recent experience did not provide the type of service you deserve or that we pride ourselves on. Thank you for speaking with our Service Manager, Michelle Foley, and giving us the opportunity to correct our mistakes. We are so glad to hear that everything has now been taken care of for you and we look forward to seeing you on your next visit. We will always work hard to make you happy! Beverly White Social Executive David Scott Lee Buick GMC 850-682-2708 beverly@leebuickgmc.com

David Scott Lee Buick GMC responded

Joshua, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your 2022 GMC New Gen Sierra 1500 Denali. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Justin Goff was excellent and he found you the perfect truck--this makes us very happy to hear! **From our Sales Consultant, Justin Goff, “Joshua, congratulations on your first Sierra--Welcome to the GMC life! You chose such a beautiful truck. I really appreciate you and your brother Caleb for continuing to trust me with your business, it means a lot to me. Thanks again and enjoy your new Sierra Denali!" We will share your positive feedback with our entire team and please think of Justin Goff for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

John, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for the recent purchase of your 2022 GMC Yukon Denali. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed! We are thrilled to hear that your experience with Brock Collins was excellent. **From our Sales Consultant, Brock Collins, “John, I always enjoy working with you, sir! It is great to have you as part of our family here at David Scott Lee Buick GMC. I look forward to helping you down the road!" We will share your positive feedback with our entire team and please think of Brock Collins for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed! Thank you for letting us know that Dan Meksch, in our Service Department, went above and beyond to give you an excellent experience. It is great to know that you love our Unlimited Mile Lifetime Warranty and we are extremely proud to offer it. We will share your positive feedback with our entire team and please think of us for your future vehicle needs! We appreciate you being our customer and helping share the word about us. We will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC leebuickgmc.com beverly@leebuickgmc.com Main 850-682-2708