David Scott Lee Buick GMC - Service Center
Crestview, FL
972 Reviews of David Scott Lee Buick GMC - Service Center
All were competent and profesional. Outstanding customer service. Jeremy Cadle is a true asset! Promote immediately! Outstanding customer service. Jeremy Cadle is a true asset! Promote immediately! More
Everybody that helped me through the process of the purchase made it so much easier and simpler purchase made it so much easier and simpler More
Great service and the even washed my truck before I got it back. I highly recommend this dealership it back. I highly recommend this dealership More
Crestview, FL GMC had my vehicle for nearly 2 weeks for a SCHEDULED appointment to checkout my NEW warrantied transmission. Customer service was terrible with no follow up call from Jermey. Requested Service SCHEDULED appointment to checkout my NEW warrantied transmission. Customer service was terrible with no follow up call from Jermey. Requested Service Manager to give me a call and also requested for a loaner vehicle, which wasn't provided. My vehicle sat in the GMC parking lot for nearly 2 weeks because they were supposedly behind with work. Why schedule an appointment!!! Service Manager stated that he would personally follow up with a phone call about my vehicle...he never called back! Why not call me the customer and provide options? Here's the kicker!!! Once my vehicle was driven, nothing was found mechanically wrong, and the fluid was a quart low in my NEW transmission AND the drip stick was broken. How is this even possible? So...2 weeks of having my vehicle for this observation. Something is seriously wrong with the customer service at this dealership and must be addressed soon. More
Very professional and take initiative to make their customers happy when is comes to their daily communication and service customers happy when is comes to their daily communication and service More
Tony our salesperson did a great job! Service department was good as well. Thank you Service department was good as well. Thank you More
Scheduling was easy, pick up and delivery was outstanding. Service department was excellent. Very please with all aspects of care outstanding. Service department was excellent. Very please with all aspects of care More