Caleb Napier

I’ve purchased 5 or 6 vehicles from David Scott Lee Buick GMC and every time has been a phenomenal buying experience. This last purchase, I traveled 5 hours and passed I have no idea how many GMC dealerships GMC and every time has been a phenomenal buying experience. This last purchase, I traveled 5 hours and passed I have no idea how many GMC dealerships to buy my truck from the dealer I knew would take care of me. More

by TBWILLIAMS7 Verified Customer Verified Customer

Report | Print

I was disappointed by the finance employee’s lack of basic job knowledge. She made several numerical errors on my paperwork and gave me incorrect information about titling, liens, and registration. When basic job knowledge. She made several numerical errors on my paperwork and gave me incorrect information about titling, liens, and registration. When I asked for clarification on the title, lien, and registration process, both Caleb and the finance rep repeatedly hid behind "I don't know" instead of taking the initiative to help. On top of that, no one disclosed that the car only came with one key, and my questions about a second key were ignored. The only highlight was Gina, the title clerk. After the staff failed to assist me, I had to take it upon myself to find and contact her directly just to get accurate answers. A little due diligence from Caleb and the finance rep would have easily pointed me to Gina in the first place, rather than leaving me to solve their lack of effort on my own. More

by Nick Babin Verified Customer Verified Customer

Report | Print

This is our second time dealing with Caleb and he's a BIG reason we came back to Lee Buick (other than the Buick brand and quality itself!). However, the "process" of actually buying a vehicle at your deale reason we came back to Lee Buick (other than the Buick brand and quality itself!). However, the "process" of actually buying a vehicle at your dealership is like pulling teeth! The time between steps (e.g., agreeing on a vehicle/price to then getting into finance dept) takes longer than we've EVER experienced when buying a car (and we've bought several through the years). Caleb IS FANTASTIC and Jonathan seems very knowledgeable and efficient - but, as I've said, it's just getting from Caleb to Jonathan that's time consuming! More

by stevenel1950 Verified Customer Verified Customer

Report | Print

Poor knowledge and communication of vehicle features and operation. I still don’t have the paperwork needed. operation. I still don’t have the paperwork needed. More

by Mcgee.marty Verified Customer Verified Customer

Report | Print

Thank you so much Brick David Scott Dealership I really appreciate my car I love appreciate my car I love More

by wandagantt61 Verified Customer Verified Customer

Report | Print

The whole buying experience was second to none! Caleb made it a great experience with the ‘no nonsense car buying policy’ DSL GMC has. Will most likely in the future be buying another car from them Caleb made it a great experience with the ‘no nonsense car buying policy’ DSL GMC has. Will most likely in the future be buying another car from them. More

by TOPGUNAE Verified Customer Verified Customer

Report | Print

Everythign was great when dealing with Caleb and this dealership. I would come again to buy another truck. dealership. I would come again to buy another truck. More

by dwayne Verified Customer Verified Customer

Report | Print

The service department was fast and good, my truck was wash and clean after being service. wash and clean after being service. More

by dwayne Verified Customer Verified Customer

Report | Print

I have bought a few vehicles from this dealership. Very professional staff and go above and beyond! Very professional staff and go above and beyond! More

by joshandmindy4242 Verified Customer Verified Customer

Report | Print

The service department was great but Caleb missed a sale so four stars for you so four stars for you More

by MSCOTT7097 Verified Customer Verified Customer

Report | Print