David Stanley CDJR

Great service I came and had an oil change on my jeep Luke steagall took great care of me really quick and well done service. I always feel good about my vehicle wh I came and had an oil change on my jeep Luke steagall took great care of me really quick and well done service. I always feel good about my vehicle when Luke has done the work his knowledge in jeeps is hard to come by at other dealerships More

Beyond what is expected So I went in for an oil change, Long behold express times were an hour 45 minutes! However the advisor told me upfront and the technician Luke wa So I went in for an oil change, Long behold express times were an hour 45 minutes! However the advisor told me upfront and the technician Luke was amazing and always friendly and the only reason I come back to this place. Keep up the great work Luke and I will keep returning for all my service need not only on my Jeep but my other cars too. More

Sales are rude and only want the big sales I inquired about a vehicle which was no longer available from what I was told. I asked if you had anything else as I am 2 hours from you but didnt see I inquired about a vehicle which was no longer available from what I was told. I asked if you had anything else as I am 2 hours from you but didnt see anything on your website. I was informed from Alexandria Rodriguez that you have 30 vehicles in a wholesale lot, so I explained what I was looking for to see if you had anything I was in the market for on that lot. I was then told that I "freaked out" on them because instead of checking Alexandria Rodriguez informed me that I she stated she had 30 fitting what I asked for, which was never stated, because I stated just forget it I will buy elsewhere since communication clearly wasnt clear. I hope your other sales associates dont treat a possible customer this way. More

Happy Customer A HUGE THANKS to Matt, Bill, and Chris.. for helping me get into a new car. I appreciate your kindness and understanding to my situation. A HUGE THANKS to Matt, Bill, and Chris.. for helping me get into a new car. I appreciate your kindness and understanding to my situation. More

Shady I was not impressed at all the try to rush you through have you sign stuff without knowing a price or interest rate only showed me one car when I trie I was not impressed at all the try to rush you through have you sign stuff without knowing a price or interest rate only showed me one car when I tried to leave I got attached my new car didn't even have floor mats More

stay away from this place This is our first car purchase in the state of Oklahoma, we are originally from Miami, FL. My fiancé and I first went to the dealership Thursday (June This is our first car purchase in the state of Oklahoma, we are originally from Miami, FL. My fiancé and I first went to the dealership Thursday (June 30th) to explore our options for a jeep wrangler, the salesman proceeded to talk to us about some of the jeeps in the lot, showed us 2 of them and every question of an add on we had his answer was “you can get that after market”. About an hour in we were told to hold on and the salesman left, he didn’t come back for 2-3hrs, at this point we walked out of the place because we just couldn’t wait any longer. The next day, Friday (July 1st) we decided to go back and give them a second opportunity since the jeep my fiancé wanted was there, this time we approached the only salesman who was on the floor at the present time, he, along with a sales manager apologized for the poor service in our first visit. After a few hours of shopping, we sat down to talk numbers, the original price was $29,400 advertised on their website, the sales manager told us that the price we had just seen the day before was part of an offer that had ended that same day, also that because of the financing we chose he had to take “some added-on rebates” off in order to obtain better interest rates (9-11% w/ rebates and 2-5% w/o). So now the jeep is $36,660. All along this process the sales manager is assuring us he would not bank shop unless we had some kind of credit problem (which we did not)– this was a big lie because we now have 4-5 hard inquiries on our credit report. Now we are at the closing of the deal, the sales manager was very rude and degrading when it came to negotiating, questioning our finances with comments like “what’s $11 more? What difference could it make?– followed by “$11 could mean something different to you than $11 to me” which is completely unacceptable, as if we were being ridiculous for arguing about an $11 difference for a monthly payment. At this point it was almost 11pm, we are now receiving the car, not being told at all how anything works on it, and we were extremely exhausted, the salesman Calvin Williams was kind enough to help us drive the new car home, we were told to come back the next day for a detailing wash. The next day we returned to the dealership, not greeted by anyone, the salesman asked us for the keys without even saying hello/good morning, we waited about 2 hours, we then received the car basically in the same condition, the side panels had liquid residue, one tinted window has bubbles, the roof of was dirty, and the car wasn’t even properly dried, we were given our keys back and sent on our way, again, no one ever telling us how anything worked in the car. Today is Wednesday and we were surprised by the fact that in order to obtain tags for the new car we need to pay $1,300 in taxes, and registration fees, not once was the sales manager kind enough to inform us of this or even give us the option to include it in the financing given the fact that he knew we were new to the state. We called and asked for the customer relations manager (Robert Johnson), we were told to go ahead and come in to see him, upon our arrival we are told by the same sales manager who worked with us on our purchase that the customer relations manager was out for back surgery. The sales manager proceeds to argue with us and accuse us of “not doing our research” and saying that it was not his problem we didn’t know, he had nothing to say about the multiple inquiries in our credit score, he asked if we wanted another car wash and if we wanted him to see if the $1,300 could be included in the financing (of course raising our monthly payments), we said no, he literally walked away from us. This is the worst customer service we have experienced in many years, I would not recommend anyone to purchase anything from this dealership, these people are just mean and lack any form of customer service, they will lie straight to your face and make you feel like your $36,660 is not worth a second of their time. More

Wonderful experience It was an easy and good experience. The salesman I had was very energetic and helpful. I would recommend my friends and family to go there and ask for It was an easy and good experience. The salesman I had was very energetic and helpful. I would recommend my friends and family to go there and ask for Brandon. More

Purchase of a new 2016 Jeep Wrangler Unlimited I had contacted the dealership earlier in the week, and discussed what I was looking fro. My salesman, Shawn was great over the phone, and we set up a I had contacted the dealership earlier in the week, and discussed what I was looking fro. My salesman, Shawn was great over the phone, and we set up an appointment for Saturday 6/18. Drove with my wife from Tulsa. Took the vehicle for a drive, and decided to upgrade from that model to a different Jeep model. . Shawn Archer and the New Car Manager, Jason were both very great to work with. I had a certain budget to work with, and they made it happen. I felt very at ease and will do more business in the future with this agency, and with Shawn, who was an excellent, friendly and patient salesman. He went the distance for me, and it is appreciated. More

Customer satisfaction I looked on the Internet before purchasing my vehicle. I was connected to Demain Olive that helped me..he was great, very helpful and respectful. Dema I looked on the Internet before purchasing my vehicle. I was connected to Demain Olive that helped me..he was great, very helpful and respectful. Demain scheduled me a appointment and when I arrived he knew the car I wanted and was ready for me to look at it. He was great and everyone there was very nice. I was a little upset when they took car to be detailed and found detail people backed into something when backing it out. They have promised to fix it though. My salesman was great though, very nice young man..Demain Olive. More

Incredible experience purchasing my 2016 Jeep Wrangler! Had an incredible experience buying a 2016 Jeep Wrangler Unlimited Sport in Oklahoma! I live in Florida and I purchased this new vehicle sight unseen Had an incredible experience buying a 2016 Jeep Wrangler Unlimited Sport in Oklahoma! I live in Florida and I purchased this new vehicle sight unseen based on best price, great customer service and overall pleasant experience with this dealer. Everything went smoothly and all agreements that were made were delivered upon. Special thanks to Shawn and Kaitlyn in internet sales for their help along the way. I flew into OKC airport and Shawn picked me up in his personal vehicle to get back to the dealer. Best car buying experience I've had yet. More