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David Taylor Belleville Chrysler Dodge Jeep RAM - Service Center

Belleville, IL

4.6
413 Reviews

413 Reviews of David Taylor Belleville Chrysler Dodge Jeep RAM - Service Center

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August 16, 2022

Great service people were wonderful to work with. Taken care of my every need Answered all my questions More

by pambo81
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

The dealership noticed an emergency situation and was able to fit truck in for service. The truck was tested but not load tested. I will load test on 8/18/22 and report findings. I can not rate "Q More

by dtmusec
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, David Taylor Belleville CDJR

August 11, 2022

Danielle was very friendly and went as fast as she could even though her computer wasn't cooperating. More

by cjdwayne
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danielle McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2022

Convenience, promptness, cost made my visit seamless. I appreciate valuing my time and my money. More

by bigjackhoward
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your positive comments about David Taylor Belleville CDJR! We look forward to your next visit! Take care!

August 09, 2022

Was told we would not have a warranty in the future because the plastics connectors were replaced with a better piece. Also were told we did not use the cargo space correctly because we dragged cargo More

by STEVEDIETRICH
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle McNulty
3.0
This rating includes all reviews, with more weight given to recent reviews.
WENDY FOSTER
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 233-8140 when you have a chance. Thank you, and we look forward to hearing from you.

Aug 12, 2022 -

STEVEDIETRICH responded

Why did the survey company ask me to call and did not give a name?

August 05, 2022

Very pleased with the service and with the interactions with everyone that we came into contact. Will gladly recommend your facility to friends and neighbors More

by homeyere
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
WENDY FOSTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 03, 2022

They went above and beyond to help me and family with my car to ensure safety with a scary fuel leak. The service manager was attentive in communicating an estimated date for repair and security of my car w More

by 06GIXXER.MB
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2022

Second oil change today and once again kreg came through with great customer service. Picked up my jeep and brought it back upon completion. Can't ask for any more than that!!! Best in the biz!!! More

by rayraycrowell66
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kreg Gunter
Aug 04, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at David Taylor Belleville CDJR. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2022

Jason was very helpful with seeing to the service of our truck. He took care of all of our needs & in a timely manner. More

by ckuhn6377
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at David Taylor Belleville CDJR! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2022

Complete and very customer friendly service. No bad experience for the 20 years I have been dealing with the dealership. More

by rayraycrowell66
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
WENDY FOSTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

David Taylor Belleville Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kreg Gunter here at David Taylor Belleville CDJR! Please don't hesitate to reach out to us if there's anything more we can do!

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