
David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,492 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
The customer service was great the people where really nice I got my car back at the exact time he said.So I was very pleased I would recommend people to definitely go there. nice I got my car back at the exact time he said.So I was very pleased I would recommend people to definitely go there. More
I purchased my vehicle from Oliver C. Joseph about 5 years ago and had been bringing my vehicle there for oil changes / maintenance even David Taylor Belleville Chrysler Dodge Jeep Ram. I Joseph about 5 years ago and had been bringing my vehicle there for oil changes / maintenance even David Taylor Belleville Chrysler Dodge Jeep Ram. I was very disappointed with the service I received on my last visit. I was told I could bring my car to be serviced however upon arrival technician was upset that the scheduler told me I could bring my vehicle in for service and said all the technicians would be going to lunch. He then called parts department and advised that the parts were not available and would be on back order for several weeks. I advised the technician that we had called a few days earlier to confirm parts were available and played audio recording left by another technician. I asked to speak with the Service Manager who confirmed that the part were available to perform required maintenance.Very. Disappointed with quality of customer service and lack of integrity of technician. More
Calvin was a great help in helping get this jeep. Would recommend him to friends who were in the market if the right car was at this location Would recommend him to friends who were in the market if the right car was at this location More
I brought my Gladiator in for routine service. My Jeep was checked in quickly. The waiting area was comfortable. I saw my salesman, Kreg, and spoke with him. He remembered my name and vehicle even My Jeep was checked in quickly. The waiting area was comfortable. I saw my salesman, Kreg, and spoke with him. He remembered my name and vehicle even after a year. The service was performed in an efficient manner. This service was covered under the Jeep program. I was out and back in the road in no time. More
Wendy was kind and worked with me setting up appointment and worked with me setting up my radio and phone., Wendy is very polite. The mechanics worked for an hour to come up solution. He realized the probl and worked with me setting up my radio and phone., Wendy is very polite. The mechanics worked for an hour to come up solution. He realized the problem and both mechanics kept in touch with me. Very considerate. Even though they had a problem with the part texted me and explained to me what was going on. Overall, a great experience!! More