David Taylor Chrysler Dodge Jeep Ram of Belleville

Ordered a new card from Crystal Cannon. She was awesome and super easy to work with. She had all of the answers to our questions! She was awesome and super easy to work with. She had all of the answers to our questions! More

David Taylor dealership sold me a Jeep Grand 2016 with only 26k miles. great deal great price. the vehicle was in great shape, the right rear brakes were making sounds as you would here with old brakes, t only 26k miles. great deal great price. the vehicle was in great shape, the right rear brakes were making sounds as you would here with old brakes, they needed to change the pads that it. I called the next day, for service on the vehicle of course over the phone without checking they assumed it was a small repair. Well after sitting at the dealership for 4 hours missing a half day's work I was told they couldn't fix the brakes the parts they tried to force in place did not work. i was told to bring it back the next day they would have the parts. I return the next day to then again wait 3 hours only to be told that they didn't have the correct parts again. But this time they would order the new and correct brake pads. I was given a temporary vehicle for 5 days over the weekend. On Monday I received a call from the service department that everything was fixed no worries. I asked how long would the brakes last 30-40k miles. The service manager said I would not need to replace the brakes until it reaches 100k miles. Well, the car's brakes didn't last 24 hours 4 blocks from my home the left rear brake exploded. Metal to metal is the only thing left on the left rear brakes, again it was in for service on the right rear brakes, not the left I was told they come as set both were brand new. I have been on the phone all morning trying to speak with a supervisor, but no return call. I now have to miss work for the 3rd time. This has been a nightmare, The sales team Crystal was a rock star helping with the purchase of the vehicle. I'm now at the point that I have hired an attorney, due to the fact if i was on the freeway I would have crashed, this is not good customer service. More

Great people and fast service. I would definitely recommend this dealer to anyone needing work done. I would definitely recommend this dealer to anyone needing work done. More

Exceptional long-distance service assistance after traffic mishap was instrumental to rapid repair and resolution of problem. Mr. Ricky Boyer’s diligence and patience were exemplary, and Ms. Jenn Bec traffic mishap was instrumental to rapid repair and resolution of problem. Mr. Ricky Boyer’s diligence and patience were exemplary, and Ms. Jenn Becker’s effective management follow-through resulted in very rapid and thorough administrative action. I am most impressed with the professional knowledge and personable style of the David Taylor Service representatives. More

David Taylor always provides the best customer care! I had my tires replaced and and oil change. They were quick and so nice! I had my tires replaced and and oil change. They were quick and so nice! More

It was such and easy buying experience and were so friendly to deal with. Jason was very responsive and answered any question I threw at him. I look forward to doing more business in the future wi friendly to deal with. Jason was very responsive and answered any question I threw at him. I look forward to doing more business in the future with them More

$1000 over on check and got wheel deal. Gave $1000 more for trade in for my Hemi Indy challenger RT 2019. $29000 trade in and they gave me the wheel deal instead of $1500, too $1000 Gave $1000 more for trade in for my Hemi Indy challenger RT 2019. $29000 trade in and they gave me the wheel deal instead of $1500, too $1000 More

Immediately Was met with a friendly and non pressure sales associate. Looked at a couple of used vehicles and then made my decision. Ended with the purchase of a vehicle. The transaction was effortless sales associate. Looked at a couple of used vehicles and then made my decision. Ended with the purchase of a vehicle. The transaction was effortless and seamless. Friendly I will absolutely recommend this dealership to others. More

Crystal was amazing, fast, and kind. Would recommend to anyone ready to buy a new car! Thank you Crystal! Would recommend to anyone ready to buy a new car! Thank you Crystal! More

Salesman Kreg was a easy guy to deal with. Will be back to buy thru him again if he's there. Would try to find if he changed dealership and look to buy thru him again over just the dealership Will be back to buy thru him again if he's there. Would try to find if he changed dealership and look to buy thru him again over just the dealership More