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David Taylor Ellisville Chrysler Dodge Jeep RAM

Ellisville, MO

Overview
Employees
Reviews
Vehicles
4.7
4,162 Reviews
David Taylor Ellisville Chrysler Dodge Jeep RAM has new car and used car for buyers around Saint Louis County, St. Louis, Saint Charles County, South County, Glendale, Webster Groves, or O’Fallon. David Taylor Ellisville Chrysler Dodge Jeep RAM knows it is important to find great financing options for retail or lease purchases that will get the job done and fit within your budget. When you come to David Taylor Ellisville Chrysler Dodge Jeep RAM, you’ll get it all before and after the sale. Come to our lot and choose from hundreds of new Dodge Chrysler Jeep RAM vehicles, as well as an outstanding selection of dependable used cars at affordable prices. Our commitment to your customer satisfaction doesn’t stop there, though.
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15502 Manchester Rd.

Ellisville, MO

63011

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Showing 4,162 reviews

March 19, 2023

Fixed the problem I was having! Very friendly and courteous throughout the entire process. Overall a good experience! More

by JESSICALSPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi JESSICALSPENCER. Thank you for taking the time to leave this perfect rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at David Taylor Ellisville Chrysler Dodge Jeep RAM.

March 19, 2023

Dealership had my truck for almost 2 weeks during that time somehow my windshield became separated from the seal and leaked into my truck and the service department denied any wrongdoing or responsibility More

by Premiersewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager no Responce
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Mar 23, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Department. Can you please contact me at your earliest convenience? Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

March 18, 2023

I've used this dealership for years, and even though it's changed owners would still go here. More

by glgovero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All I know was the service rep was a female.
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Mar 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your excellent 5-star review. We are glad to learn that you are consistently impressed with our services. Thank you so much for being one of our valued guests, and we look forward to your next visit at David Taylor Ellisville Chrysler Dodge Jeep RAM.

March 18, 2023

David Taylor is an honest dealership. My service advisors were Natalie and Tara and just some incredible people up here. I know they do hard work for their labor and the mechanics actuall More

by Skelapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie, Tara
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Mar 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your five-star review and for trusting us with your vehicle. We are honored to have earned your business here at David Taylor Ellisville Chrysler Dodge Jeep RAM and delighted to know that our Service Team was honest and caring ensuring you enjoyed an exceptional experience. It will be our pleasure to do business with you again for any future needs.

March 15, 2023

People were professional, courteous and friendly. I really appreciated getting a ride from your drivers to home and back to dealership to pick up my car. More

by spinkerton24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara in service
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Mar 16, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for the rating and reviewing us 5 stars. We're pleased to learn that our Sales Team continues to be great at what they do. Have a wonderful day from all of us at David Taylor Ellisville Chrysler Dodge Jeep RAM.

March 15, 2023

I lost a hubcap during a test drive, but the dealership promised to replace it at no cost More

by Pscott2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ozanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Petty II
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Mar 16, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your 5-star experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're glad to learn that you were accommodated by our team. If there's anything else we can do for you, please feel free to reach out!

March 15, 2023

Sold me a Jeep Wrangler with expired inspections and was told there is nothing they could do! More

by bzish73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Sykes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ozanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

The understanding on the issue is not entirely correct. Vehicle was sold while inspection was valid, timeframe between customer purchasing and getting registered the inspection expired. We have explained this in detail to the customer as well. We did offer to pick up the vehicle and get inspections done again given it was an inconvenient circumstance for the customer. We have yet to hear back from the customer on that offer. Again, we apologize for the inconvenience, but the facts stated above are not correct. If customer would like for us to complete the inspection, we are more than willing to do so and will pickup/drop off vehicle at their home as already offered.

Mar 15, 2023 -

bzish73 responded

David Taylor is incorrect! The inspections expired after I purchased vehicle while waiting for title and paperwork to come in the mail! This is the DEALERSHIPS mistake and have not had any offers to me to fix it! This mistake lays in the hands of the Missouri Attorney Generals Office and this Vehicle will be back on their lot in time!

March 14, 2023

As past experiences with other dealerships were not good , Dave Taylor's service team are a 5 star difference! They have been quick to get me in and try to answer my questions to the best of their ability. More

by hermannwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are so pleased to see our Service Team provided you with a five-star experience. It is wonderful to know your questions were answered and you were serviced quickly at David Taylor Ellisville Chrysler Dodge Jeep RAM. We greatly appreciate your review and would be honored to assist you again in the future.

March 14, 2023

Kelly Pierson was great to work with. I had an excellent experience at their dealership. super friendly staff. Thanks again Kelly, for all your help! More

by sparky193
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are excited to learn you had an excellent experience at David Taylor Ellisville Chrysler Dodge Jeep RAM. It is great to know our team was friendly and helpful throughout your visit. We thank you for your kind review and welcome you back for any future needs.

March 14, 2023

Timely and accurate service, friendly and informative staff. I also enjoyed the spacious waiting area with Wi-Fi. I will be taking my Jeep here for all my service needs. More

by avaughans22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Albertson, Andrew Shanahan
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Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi. Providing efficient, friendly, and informative service is our top priority. We're happy to see by your review that you received just that while visiting us at David Taylor Ellisville Chrysler Dodge Jeep RAM. Have a great day!

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