David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

I had an appointment for a standard oil change and tire rotation and still had to wait over one hour for service. And when It was time to pay I was shocked at over price for parts and labor as compared to rotation and still had to wait over one hour for service. And when It was time to pay I was shocked at over price for parts and labor as compared to my last visit from another dealership.almost twice ce the price 😡 More

Will never come to this dealer again,beside their problems I had with their service , now their customer service rep is also a problem call her number if she doesn’t answer the phone will hang up on problems I had with their service , now their customer service rep is also a problem call her number if she doesn’t answer the phone will hang up on you. NO CUSTOMER SERVICE More

Mechanic and service writer told me i need a whole new g56 transmission and would cost 9 grand. Had two different shops look at it and was diagnosed and fixed as only a 4th gear syncronizer which i alread g56 transmission and would cost 9 grand. Had two different shops look at it and was diagnosed and fixed as only a 4th gear syncronizer which i already knew. Gotta wonder how many people bring their stuff in that dont have any knowledge that you rip off. Glad i paid you 220$ for a diagnosis that was way off. More

I gave a three star rating for one reason. When I had my car in, I got a call from the service guy. He told me that I had two tpms sensors out on the car. He said they’d be $110 each and I said ok, get them car in, I got a call from the service guy. He told me that I had two tpms sensors out on the car. He said they’d be $110 each and I said ok, get them. As soon as I hung up the phone, I found the same sensors on line for $38 each. So three things. 1. I take partial responsibility as I should have said don’t order them until I check online. That’s on me. 2. When I called back and said cancel them, I was told there was a $20 restocking fee on each one. Whoa! That’s too high and I should have been told that when I gave ok to order. 3. The parts mark up is WAY too high. I realize that dealers need to make money. But almost 3x online pricing is way too much. Now the dealer did wave the fee after a balked. So I’ll give them that. But I had to argue and fight. I think I worked w Matt but I cannot say w certainty. And I don’t blame him for this except for better communication needed on restocking fees up front. More

I can Always expect excellent customer service at david Taylor! The guys in the service department were knowledgeable and helped me as usual. Thanks again! Taylor! The guys in the service department were knowledgeable and helped me as usual. Thanks again! More

I was impressed with the quick service with express lane! Oil change was done within about 45 minutes. Excellent service and friendly staff. I will return for future service Oil change was done within about 45 minutes. Excellent service and friendly staff. I will return for future service More

Everything was great from the lady who took my appointment, the guy that checked me in, the guy hat did the work to the girl who checked me out! Thank you appointment, the guy that checked me in, the guy hat did the work to the girl who checked me out! Thank you More

Awesome advisors reliable and knowledgeable technician, take all three of my vehicles to Casey in service and he’s always pleasant, responsive, and respectful. Wouldn’t go anywhere else. take all three of my vehicles to Casey in service and he’s always pleasant, responsive, and respectful. Wouldn’t go anywhere else. More

Brought my daughter’s Jeep Renegade in for a couple recall items. Without an appointment it was done same day. Excellent service, speed and pleasant to work with. recall items. Without an appointment it was done same day. Excellent service, speed and pleasant to work with. More

The service was great as usual. Mike and the quick change team was fast, courteous and gets the job done right. Thanks again, I will be back! team was fast, courteous and gets the job done right. Thanks again, I will be back! More