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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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January 25, 2021

Matt K at the lobby desk was FANTASTIC! Very accommodating and professional! He was the nicest gentleman and really explained things in a way I could understand. More

by IBUMPSSETSPIKE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt K
Jan 26, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Matt. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

January 23, 2021

These guys are great!! The service department is always clean and timely. I didnt have to wait when I arrived and they got my truck in right away!! More

by Phogan6453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Welch, Mike Wilson
Jan 24, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for your great feedback for our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM. We wish you safe travels! Let us know if we can assist with your truck again in the future.

January 22, 2021

The whole team was courteous and professional. They fixed my car problems quickly. They communicated the issues every step of the way. And their prices were very fair. More

by weissder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Weissder, thank you for sharing your comments with us! We're glad to know you had a five-star experience with us. We're here anytime you need help.

January 22, 2021

Great service! They gave me a rental car so I was not inconvenienced by the recall! Very professional and they were unable to get to my car....I received an immediate call to let me know! More

by CATONS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken, Mike Wilson
Jan 23, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for visiting David Taylor Ellisville Chrysler Dodge Jeep RAM! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 21, 2021

I am very satisfied with the service I received at David Taylor’s Service center. My Jeep was repaired and have not had any issues with it since. Byron Green was awesome again as my service advisor! More

by MLAMLAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Green
Jan 21, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We are happy to see that Byron's outstanding service exceeded your expectations. If you or your Jeep needs anything else, please be sure to let David Taylor Ellisville Chrysler Dodge Jeep RAM know!

January 21, 2021

Brought my truck in for an oil leak after the service dept had completed an engine swap. Repairs to oil leak were performed. Drove truck home and leak still exists. Also having trouble with the check eng More

by Jthpropicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese
January 21, 2021

Service was excellent Casey was very helpful and the service was done in one day Very happy with my experience Cheryl was also very good with the scheduling of my appointment More

by sadiecoco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jan 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for visiting David Taylor Ellisville Chrysler Dodge Jeep RAM! We will be sure to thank Casey and Cheryl for providing you with excellent service. We look forward to working with you again!

January 21, 2021

Not pleased with the service received. Manager and technician does not seem to be on the same page for quality service required for a service center.. More

by NBSOFBAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese
January 21, 2021

Had a key programed to my ram and they cut the key i didn't ask them to do and charged me $25. That was a surprise when i seen the extra charge for $25 on top of what they quoted and charged me to progr More

by SYD780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was,
Jan 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. I would appreciate the opportunity to speak with you regarding your service experience with your key and wiper fluids. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

January 21, 2021

Mike Gebken knows these vehicles! He was able to look at the history on my maintenance/repairs and diagnose the issue. Additionally he answered questions about maintenance scheduling and estimates of costs More

by Krisworthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We will be sure to thank Mike for providing you with knowledgeable service. We look forward to working with you again!

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