David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Appointment I had a 10:00 am appointment but the car wasn’t ready until 5pm. I understand that they were backed up, but what was the point of the early appointmen I had a 10:00 am appointment but the car wasn’t ready until 5pm. I understand that they were backed up, but what was the point of the early appointment? Maybe they should not book so many appointments. More

Always a great experience with this dealer. I have brought my RAM to them for every service since I purchased it at the same dealer. They are excellent. brought my RAM to them for every service since I purchased it at the same dealer. They are excellent. More

The wrong part was ordered so my car took longer than necessary to get fixed. The original Service Advisor was not communicative and never called back. Casey took over and got me my car back in a couple necessary to get fixed. The original Service Advisor was not communicative and never called back. Casey took over and got me my car back in a couple of days and was communicating with updates. When I got my car back, the headliner and visor had greasy fingerprints on them that I can't get out. Not pleased. More

Very responsive and prompt. Great work and great service. Over exceeded the work done. Casey was very helpful and knowledgeable. Will most certainly come back for future repairs. Over exceeded the work done. Casey was very helpful and knowledgeable. Will most certainly come back for future repairs. More

Everyone there were very polite and Casey kept me informed with what had to be done and when vehicle would be ready to he picked up informed with what had to be done and when vehicle would be ready to he picked up More

Mike Gebken in the service dept. was very thorough in his explanation about the service to my car. He was a pleasure to deal with. And I’d like to thank the mechanics who work on the car. We don’t get to explanation about the service to my car. He was a pleasure to deal with. And I’d like to thank the mechanics who work on the car. We don’t get to meet them on the front line and they work just as hard. More

Very professional, friendly, knowledgeable, good communication, now I am just filling space to meet the twenty five word minimum. This is the only unpleasant part of dealing with your dealership. Al communication, now I am just filling space to meet the twenty five word minimum. This is the only unpleasant part of dealing with your dealership. Also, do not use my name for any marketing. More

Was promised 3 free oil changes when I bought my Jeep. Received 2. Made an appointment for third. Even though my Jeep has low mileage and wasnt quite ready for a change, I went ahead and scheduled. Wa Received 2. Made an appointment for third. Even though my Jeep has low mileage and wasnt quite ready for a change, I went ahead and scheduled. Was called 2 times, sent 7 text reminders in less than a week by dealership. Drove a 70 mile round trip to be denied stating that the offer expired end of December 2019. Was not aware of any expiration when I made my Jeep purchase. Since ownership changed, I reached out last December to the salesman who sold me my vehicle to make sure that this would still be honored since the company changed hands.I had an email confirmation from salesman stating that even though dealership changed owners, this was a "Jeep" thing and would not effect my service. Got there and was told they wouldn't honor even after showing them my text. Very disappointed and will not return to this dealership for service or to buy. They can take me off of their contact lists. More

Great job. Casey was friendly and very helpful. Great job. Our problem was seamlessly handled. I am very happy with the service that David Taylor provided to fix our air conditioner and dvd screen. job. Our problem was seamlessly handled. I am very happy with the service that David Taylor provided to fix our air conditioner and dvd screen. More

Very timely. So far so good. Very easy to deal with. Worked with Casey. Just had a couple of inspections and some maintenance work done Worked with Casey. Just had a couple of inspections and some maintenance work done More