David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Bad experience. Keep was there for two weeks and never was repaired. It was moved to “the back lot” and service had trouble even finding it when I went there and dem Keep was there for two weeks and never was repaired. It was moved to “the back lot” and service had trouble even finding it when I went there and demanded it back. They justified there lack of service on staff shortages. More

Did fine resolving the issue with my car, just needed a new battery, wait was shorter than expected new battery, wait was shorter than expected More

We made an appointment to have a side mirror replaced and the day before found out that the part had not been ordered. With some quick work by Kyle in the service department, he was able to locate another a the day before found out that the part had not been ordered. With some quick work by Kyle in the service department, he was able to locate another and the work was performed as scheduled. More

I am very impressed by Cory the Service Mgr who offered great suggestions and led the mechanics to do an excellent job evaluating my Grand Cherokee Overland for the 60,000 miles review. His suggestions a great suggestions and led the mechanics to do an excellent job evaluating my Grand Cherokee Overland for the 60,000 miles review. His suggestions and work done was excellent. I strongly recommend dealer!!! Chaplain Steve Neuwoehner More

$2,200 to get check engine light off and pass emissions. Still didn’t pass when told it would before ok’ing work. Asked to pay and drive around to see if check engine light would go out. Brought back in to Still didn’t pass when told it would before ok’ing work. Asked to pay and drive around to see if check engine light would go out. Brought back in to be told it was another issue and the part wasn’t made anymore. Definitely feel taken for my money. Call back service was terrible. I would call everyday to be told service tech was either out or busy, would leave message with no call back every time. Had to make appointment to get service department attention. More

Nice and friendly staff…Fixed the problem quickly and professionally…I will be back for my first oil change. professionally…I will be back for my first oil change. More

Scheduled an appointment for a routine oil change and tire rotation. It wound up taking 2.5 hours while waiting at the dealership for the service to be complete. I understand 45 min - 1hr, but 2.5 hours tire rotation. It wound up taking 2.5 hours while waiting at the dealership for the service to be complete. I understand 45 min - 1hr, but 2.5 hours was way too long. More

There was Friendly and knowledgeable staff , pleasant to work with in a stressful situation. Thank you work with in a stressful situation. Thank you More

Everyone was very helpful and friendly! !! Explained everything in great detail....saved me some money also. !! Explained everything in great detail....saved me some money also. More