Back

David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Sort by
April 22, 2022

Fast and friendly service. All of my concerns and questions were handled promptly and with care. I felt like the mechanic (Mike) went out of his way to make sure I was taken ca More

by deanokiss_46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kissinger
Apr 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback! Our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM always aims to provide knowledgeable and efficient service to assist with your maintenance needs. Reach out to David Taylor Ellisville Chrysler Dodge Jeep RAM if you need assistance in the future!

April 22, 2022

Quick and efficient service in the oil change work bay; very courteous service department personnel. More

by HOCKEYFAM323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback!

April 20, 2022

The employee very friendly, and know the right questions to ask. The. Building and restrooms very clean. More

by SSTEACHACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 20, 2022

I have been going to your dealership since 2012 and I always felt good about my service, but this time I feel like I was ripped off. The USB ports in the backseat were not working and they charge me $169 More

by SBROBERTS2139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I would like to address any feedback you have regarding your recent service experience. Please feel free to reach out to me when you have a moment. I look forward to connecting with you. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 20, 2022

Called around 330 and they said Gladiator could be picked up at anytime. Arrived near closing, they couldn’t find the paperwork and said it wasn’t ready. Called 20 min after opening the next morning to say i More

by THOMAS.N.HUDSON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Hulsey
Apr 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thomas, We always strive to provide great service to our customers, and we would appreciate the chance to speak with you about your communications with our Service Team. If you would like to discuss your experience in further detail, please reach out to me. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 20, 2022

They were very helpful in explaining what was wrong with my vehicle and what I could do to fix it. More

by joepschoedel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Apr 20, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review, Joe! It was a pleasure to work with you, and we look forward to working with you again at David Taylor Ellisville Chrysler Dodge Jeep Ram.

April 19, 2022

The Service department at this location is top notch, very friendly, and they keep you posted on the progress of your vehicle. More

by reedz.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Apr 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you so much for sharing your positive feedback about our Service Department here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are pleased to learn our team was friendly and communicated well throughout your service visit. We hope to continue to be your go-to dealership for any future automotive needs!

April 19, 2022

They took all day to do a recall that said on the notice it was a quick repair. The only additional work I had done was an oil change. They neglected to mention that it almost doubled in price. Actually, it More

by BADENREEVES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us, as we wish to provide high-quality service for every guest. We would appreciate the chance to speak with you about your recent service visit. Please reach out to us so that we can address your feedback. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com dbundy@taylorcars.com

April 18, 2022

Service was great, went into great detail how my repair would be done. Very well please with the outcome, no more water leaks. Thanks. More

by ramtuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

I appreciate you taking the time to write a review and sharing your positive experience with our service department. We are glad to learn your vehicle is tuned up and back on the road in superb condition! Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 18, 2022

Better communication between service rep and mechanic to client, service rep hard to reach by phone. More

by davielaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

I appreciate you sharing your experience with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are always looking for ways to improve. Thank you! Your positive rating is what we are always striving for! Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

...
74
...