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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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March 23, 2022

OUTSTANDING Customer Service! This team works tirelessly to ensure your service needs are handled with the craftsmanship and care that you deserve! From the time your call is answ More

by Kkellz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Mar 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We appreciate you taking the time to leave us a positive review. Thank you very much and have yourself a great day! Regards, David Taylor Ellisville Chrysler Dodge Jeep RAM

March 23, 2022

Oil change was quick. No waiting. Staff courteous . Had coffee and snacks. Stopped to ask dealer questions. He was informative. More

by JUDYHENKE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We appreciate you taking the time to leave us a positive review. Thank you very much and have yourself a great day! Regards, David Taylor Ellisville Chrysler Dodge Jeep RAM

March 22, 2022

Corey was very good with communication throughout the process and the car was done when I needed it to be. More

by CRANROB11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We strive to ensure that we keep our customers updated and informed, so we are happy to hear about your experience with our Service Department. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and please let us know if we can be of any further assistance.

March 22, 2022

Made an appointment went in was approched by Mike Wilson the service advisor.Mike was very friendly looked up all of the recalls for the car found a few more things that needed to be taken care of that I wa More

by LLAMARTINA2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Mar 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We are happy that our Service Department could meet your expectations. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

March 21, 2022

Post sale follow up about promised body work has slacked and no one has called to give us an update! I get surveys sent to me every week and unfortunately they will get worse because there has been no follo More

by Jewelie Charron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexander Birgenheier
Mar 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Jewelie, I appreciate you bringing this to my attention. David Taylor Ellisville Chrysler Dodge Jeep RAM takes customer satisfaction very seriously and I would like to learn more about your post-sales experience. Would you kindly reach out to me at your earliest convenience?  Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Mar 22, 2022 -

Jewelie Charron responded

We actually reached out once again to our salesperson and they gave us a number to set up the body work. We are going in tomorrow. I wished the calls were returned in a timely fashion and honestly none were returned at all until we contacted our salesperson on his personal cell phone and he took care of us. Thank you to Alex for getting the ball rolling.

March 21, 2022

They were very friendly. Professional. A great help and got the job done! And fast More

by kellylynn12007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and welcoming experience with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are looking forward to your next visit.

March 21, 2022

You guys fixed a problem that had been plaguing me for a year. Thank you for getting my Jeep back to me so quickly! More

by Emhayes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2022

It was nice convenient didn’t take very long very nice people thank you so much More

by MBLEITNER
Customer Service
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen B
Mar 20, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at David Taylor Ellisville Chrysler Dodge Jeep Ram.

March 19, 2022

I always have great service and the staff is always friendly and knowledgeable about everything More

by MOMMABEAR3010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese
Mar 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We are happy to know that our team always provides you with friendly and knowledgeable service. Let us know if there is anything else we can help you with!

March 18, 2022

The car dealership is very professional place. Not just to professional but a friendly professional. They greet you by your name. They ask you how can they help you with anything else. Also give More

by KARONBENION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The services department
Mar 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback! Our staff at David Taylor Ellisville Chrysler Dodge Jeep RAM always aims to provide quality and professional service when you come in for a visit. Reach out to David Taylor Ellisville Chrysler Dodge Jeep RAM for any auto needs in the future!

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