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Davidson Ford of Clay
Liverpool, NY
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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193 Reviews of Davidson Ford of Clay
April 28, 2026
Davison ford of clay is a great team to work with sales rep Matt Rupp is awesome I have made two great purchases from him and have been pleased with both. Also sales manager Aaron is a great guy to work wi rep Matt Rupp is awesome I have made two great purchases from him and have been pleased with both. Also sales manager Aaron is a great guy to work with. We were in and out within a day driving home the vehicle we wanted More
by Doublearon41393
Employees Worked With
Matt Rupp
April 28, 2026
They don’t listen to the customer. They have become to big .They went to a 3rd party scheduler that doesn’t transfer everything you tell them. All the service department does is try to They have become to big .They went to a 3rd party scheduler that doesn’t transfer everything you tell them. All the service department does is try to find other services you need done just to waste the customers time and make more business. It took 1 1/2 hrs to replace 1 muffler clamp at a cost of $194.00 More
by Jdjock1988
Employees Worked With
Review Responder
April 24, 2026
Bought two vehicles in four months. You'd think they would want to take care of my issues. Brought truck in three weeks after i purchased it and met service manager going over what was You'd think they would want to take care of my issues. Brought truck in three weeks after i purchased it and met service manager going over what was wrong. His exact words were, well, you bought a used truck. Then, after waiting around a half hour after my appoint time, I was told i had to pay for a loaner and put it on my insurance after being told id have a loaner and sales was going to take care of it. Called my salesman after this and was basically brushed off. Definitely never going back for anything. More
by rmenter2
Employees Worked With
Review Responder
April 22, 2026
Everyone there are so helpful & caring. The Parts manager found the rare part I needed & the Service manager was so caring, too & efficient. Employee's like these two every business needs The Parts manager found the rare part I needed & the Service manager was so caring, too & efficient. Employee's like these two every business needs. More
by karen.ruth1
Employees Worked With
Review Responder
April 20, 2026
Had a great experience. Matt Rupp is very kind and helpful. No pressure to buy was very understanding. changed my mind so often and I never got any attitude from him. He Matt Rupp is very kind and helpful. No pressure to buy was very understanding. changed my mind so often and I never got any attitude from him. He was a pleasure to work with. More
by susannye80
Employees Worked With
Review Responder
April 20, 2026
Very customer friendly. Communication is very good. Time sensitive repairs made are on time. I would recommend this dealership to others. Communication is very good. Time sensitive repairs made are on time. I would recommend this dealership to others. More
by Mike
Employees Worked With
Review Responder
April 17, 2026
When you make an appointment for a certain time, you shouldn’t be told that your techs are all busy with other jobs and that they may not get to your vehicle right away. And I also stated when I made th shouldn’t be told that your techs are all busy with other jobs and that they may not get to your vehicle right away. And I also stated when I made the appointment that I would stay and wait for it at the dealership. Other than that, they did get the truck in quickly and got the work done in good time. Thank you for doing so. More
by Tom
Employees Worked With
Review Responder
