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Fox Subaru

Auburn, NY

5.0
61 Reviews

188 Grant Ave

Auburn, NY

13021

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61 Reviews of Fox Subaru

December 11, 2023

Everyone I spoke with at this dealership was professional, friendly and knowledgeable and especially helpful with my new car purchase!! More

by Gerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave on the internet for info and appointment, Dave in finance, Gabe was my awesome sales lady, Matt the manager
August 19, 2023

Scott and the team made the experience if getting my old car evaluated an getting me into a new as smooth as could be. Lots of things to consider and they were all well coordinated. Courtesy was a focus. Ev More

by lombolunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott MIsho
April 03, 2023

Amazing sales team. No games, honest, helpful, friendly, an overall fantastic experience. James and Matt deserve a raise! More

by candyrose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt B and James H
March 18, 2023

The staff, especially Nicole were very helpful when I brought in my 2020 Ascent for servicing. They diagnosed multiple warning signs and corrected expediently. Thank you for the great work. More

by Kevin Grish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Mark
March 15, 2023

My oil change & inspection was done in less than an hour. Comfy wait area with big screen tv. Staff was friendly and courteous. I’ve always had a good experience w this dealership, that’s why I’m a loyal cus More

by UpstateNY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Battle (sales) front desk (service)
February 23, 2023

Very friendly and helpful staff. Straightforward about recommended repairs and costs and not upselling additional services. A pleasure to work with. More

by Subaru #5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Kohler
February 23, 2023

My oil change was completed within an hour. The service technician showed me the air and fuel filters which needed to be replaced before doing so. More

by jpaybody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
February 23, 2023

All staff was very friendly and helpful to work with. Would definitely recommend . Gave our salesperson was the best. More

by Jballings7691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gave, mike
February 16, 2023

Staff is friendly and straightforward about cost and repair recommendations. Not pushy and trying to update services. Also not condescending when asked questions. More

by kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know service employees names
February 09, 2023

Professional, courteous and responsive. The salespeople and managers were very patient and knowledgeable. Absolutely recommend this dealership to my friends. More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Matt
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