Davidson Ford of Clay

Pleased so far with the service. Only complaint is that they never reset the oil life display. Only complaint is that they never reset the oil life display. More

Jordan was amazing to work with again! He did everything ahead of time so that when I showed up, I was in and out in under an hour. I appreciate how mindful this whole dealership is of my He did everything ahead of time so that when I showed up, I was in and out in under an hour. I appreciate how mindful this whole dealership is of my time. More

Went in for service and was treated with a smile! Stepped up to the counter to talk to Brandi who made sure she understand everything I was explaining. Met with the loaner car staff who were very Stepped up to the counter to talk to Brandi who made sure she understand everything I was explaining. Met with the loaner car staff who were very patient with me. Was updated by text as service was being done and check out was quick as well. Overall great experience. More

Took my truck in on time as planned, had a free coffee and returned my truck in 45 min. and returned my truck in 45 min. More

Picked up truck 3 days later,. it was filthy when I picked up.ordered trickle charger.never installed..sales people were very good.bought 3 vehicles in last 6 months.maybe you need it was filthy when I picked up.ordered trickle charger.never installed..sales people were very good.bought 3 vehicles in last 6 months.maybe you need someone there to inspect cars before they leave lot..did not enjoy washing my new 70,000 dollar truck.Hoping to hear back with some resolve.. More

Pathetic, five hour wait for inspection, service and four new tires installed. Made appointment, talked to parts for tires I wanted and everything set for this appointment. Checked in at 0750, advised at abo new tires installed. Made appointment, talked to parts for tires I wanted and everything set for this appointment. Checked in at 0750, advised at about 1030 they didn’t have the tires but were going to go and pick them up locally. I’ll be out of there by noon. At about 1145 I was told by Service Representative that they had to call delivery driver to get back to shop, everything done, car in air with tires off just need to put on new tires. The Rep. Ibrahim was very courteous and professional during this entire time as I was very upset and angry. I’ll be honest, he kept me in check and was able to compensate me with the bill, not as much as I wanted but it helped. I heard while being in the area for five hours this isn’t the first time, problems of this nature happen ofren with the mechanics and parts department. You would have thought as a mechanic they would make sure they have all their parts and tools for that job before starting it. At 0800 that morning they should have realized there weren’t any tires on site, DUH!!! Problems like this make me not want to stay with Ford. Hopefully this gets rectified for other customers. More

It was a very nice dealership very clean and welcoming as soon as I walked in I was greeted and made connections with many people. soon as I walked in I was greeted and made connections with many people. More

The service was good people were friendly and helpful and very nice waiting room for people to wait very nice waiting room for people to wait More

I always get my reminders to make my appointment. I get excellent service every time I go and my advisor is professional and more importantly very nice to work with. I get excellent service every time I go and my advisor is professional and more importantly very nice to work with. More