I use to take my Escape to Davies for everything from oil changes to major work. NOT ANYMORE!!! I took my Escape in for inspection and it didn't pass. I should add that it DID pass emissions and they put a sticker on it. Here is the list they said it needed. Oil pressure sending unit ($125), muffler ($300), Y pipe exhaust ($600), 2 holes in body ($140), ball joint ($800). This is just for parts not labor including...their total cost they quoted me was $4200 for parts and labor. This is a 08 Escape that was just in 2 month prior for a oil change and "THE WORKS" meaning check over everything. Nothing was brought to my attention. Anyways, I bought the oil sending unit from Advance for $8 and installed it myself in 25 minutes. I took it to Firestone for the ball joint found out this same one was replaced by them less than a year ago, so it was under warranty. I also asked them to check the exhaust and brakes and if they can inspect it. They did!!! Total cost at Firestone ($168) nothing was wrong with my exhaust. Firestone even allowed me to look at it with them. There were NO holes in muffler and Y pipe as Davies told me. I bought this Escape new from Davies and I feel they were just trying to sell me a new car at this point. Well they just lost a customer forever.