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Davis Chevrolet

Houston, TX

3.4
151 Reviews

2277 S Loop W

Houston, TX

77054

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Showing 151 reviews

December 19, 2019

THANK YOU JACKIE AND DAVID FOR YOUR PATIENCE AND ENCOURAGING WORDS! YOU WERE VERY PROFESSIONAL FOR WORKING WITH ME TO GET A NEW 2020 VEHICLE! I WILL NEVER FORGET THIS EXPERIENCE! THE DAVIS CHEVROLE More

by VICTOUREEUS
Recommend Dealer
Yes
Employees Worked With
JACKIE AND DAVID
August 02, 2019

They treat you right Davis staff is friendly and goes above and beyond to help you. And they make great deals on trades and new vehicles. They truly care about you as a More

by Ricko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Martin
June 30, 2019

Excelente atención al cliente Buenos precios y buen servicio al cliente recomendados con el vendedor Francisco Quiroz vallan y pregunten por el ya son 2 veces que compramos con el More

by Betto García
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Quiroz
June 16, 2019

Great Customer Service I had looked at a few dealerships, but came back to this one for the better price. Mark Bayonetta was the salesman and he did such a wonderful job hel More

by J0123b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bayonetta
June 05, 2019

2019 Tahoe purchase Long time customer . This was my 4th Tahoe . My sales person and others do a good job . Will recommend to others . New sales and service departm More

by Jpc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Whitfield
April 27, 2019

Great Service from Miki Miki Onu has worked with my family for many years and always goes above and beyond! I recommend him at all times. Great job Davis. More

by JamDeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miki Onu
September 08, 2018

Record discussion with tech/managers to cover yourself. It's time for me to switch dealership that services my car. Location is convenient but it's always something not done, misinformation or incomplete. More

by Legreenwood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pearson, Justin, Brad
Sep 10, 2018 -

Davis Chevrolet responded

We have thoroughly checked our records, and we are not showing any customers with the last name of Legreenwood or Greenwood as having any visits to either our service or sales departments. Mr./Mrs. Legreenwood/Greenwood, if you see this post please call me directly at 713-794-2500 Ext. 310. I would more than happy to help in any way that I can. Justin Isham/Service Drive Manager.

September 05, 2018

Theives and Poor Service I purchased my 2014 Cruz from this dealership had no problems in the beginning took it back to dealership for service oil changes and inspections long More

by goodmeme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan and Service Manager Julius
Sep 12, 2018 -

Davis Chevrolet responded

Ms. Goodwill brought her vehicle to us with an electrical problem (intermittent no start issue) without an appointment, which we totally understand. We know that when a vehicle fails, you can’t always schedule those repairs, and we were extremely busy at that time the vehicle was brought to us. Ms. Goodwill could not wait until we got to her vehicle, and she left with it not being looked at or diagnosed. She returned with the same issue occurring, which we diagnosed as a bad battery and battery cables. Ms. Goodwill declined to have these repairs made. Like all automotive repair stations, we have signs posted in multiple locations along the service drive stating that we are not responsible for items left in a vehicle. We also enjoy a very solid reputation in that regard, and we have next to no complaints from customers with regard to removing items from a vehicle. Tom Pearson/Service Manager

Sep 13, 2018 -

goodmeme responded

In response to Mr. Tom Pearson's review first of all sure, I did not have an appointment to my first visit to the dealership and I can't imagine it taking four hours to just diagnose not repair a vehicle. In response to my purse being removed from the vehicle, your statement is that your service department has such a solid reputation of not removing items from vehicles it was so strange only after a week of my complaint being made of this items, my purse was missing it strangely showed up at your receptionist desk after this review was publicly placed on this site. On the day of this incident I did ask to speak with you and was told you would not answer the page, however, a week later the dealership found my contact information and contacted me that my purse had been found. Help me to understand as BUSY as your establishment is as you stated it took over a week for this item to get noticed, what about the daily cleaning of your service area no one found the item for a week. Be realistic with me Mr. Pearson how would it be after I rated this incident and placed a public review exactly one week later the items appears from out of my car to your dealership receptionist area. Certainly, I was born at night but not last night. Also as I was trying to resolve my own issues about my car there was another customer complaining about how long she had been waiting to find out the diagnoses on her vehicle. Let's be real poor customer service bottom line is the priority.

August 08, 2018

Recall Had to wait 2-3 hours on the first 2 appts before I was told part is not available or part ordered is the wrong one. Why did they not tell me right More

by Dr RBon Gabriel
Recommend Dealer
No
Employees Worked With
Service advisor forgot their names
August 08, 2018

Courteous and professional service staff. The Davis Chevrolet staff was professional and courteous during my service visit. They were able to derive the vehicle in a reasonable time and made t More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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