Davis Chrysler Dodge Jeep Ram - Service Center
Yulee, FL
288 Reviews of Davis Chrysler Dodge Jeep Ram - Service Center
Great service from a great team Don has in the service department. Great every time department. Great every time More
Entered service area at 750 am for 8am appointment. Initial interaction with Michael the service tech was good. Came in for oil change and tire rotation. Service took 1 hour and 50 minutes. Wrangler s Initial interaction with Michael the service tech was good. Came in for oil change and tire rotation. Service took 1 hour and 50 minutes. Wrangler sat for 27 minutes in ready area when I asked Michael if he was working on my paperwork. I observed that he was answering phones, helping incoming customers AND processing finished service. I asked if he was only one working service and he replied he and Mr David were splitting the load. My suggestion is to have another service advisor assisting with either inbound calls, inbound walk in service needs and outbound service completion. Many of your customers have been to several DCJ Dealerships and we just want to help our local dealerships. You are busy! Staff the service department to help the customer in and out as quickly and efficiently as possible. You're better than Bennett in Kingsland, but not as good as other dealerships in north Georgia and upstate South Carolina. The difference is your staffing levels. Spend the money and hire another associate. Thank you for listening. More
Was disappointed that the gentleman in the service department I was working with wasn’t in that day . It took the other co worker a bit longer to 👀 up my information. When you have a scheduled time n department I was working with wasn’t in that day . It took the other co worker a bit longer to 👀 up my information. When you have a scheduled time no matter who’s there or not it should be available to everyone of them More
Partial repairs completed on April 19. Told by Michael would call once tech conferred with engineer re back up camera, radio, etc, not working. As of April 26, no call. I called. Michael b Told by Michael would call once tech conferred with engineer re back up camera, radio, etc, not working. As of April 26, no call. I called. Michael busy. Left word with Vanessa for him to call me. No call back by end of day. Still waiting. More
Don and his crew always do the right thing. I've been very pleased with my service at Davis. Thanks I've been very pleased with my service at Davis. Thanks More
The team at the dealership was extremely professional and easy to work with. They took care of any concerns and deal was done quickly. easy to work with. They took care of any concerns and deal was done quickly. More
Late day oil service went very well , Michael my service tech was informative and helpful. The service was clean and the refreshments were very well stocked. tech was informative and helpful. The service was clean and the refreshments were very well stocked. More