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Davis Hyundai - Service Center

3.0

21 Lifetime Service Reviews

1655 North Olden Ave, Trenton, New Jersey 08638

21 Reviews of Davis Hyundai - Service Center

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February 27, 2018

"Service was excellent"

- carlag

Trey is the best. He gives excellent customer service. We are pleased with this dealer. Trey is a true professional. He cares about the customer and checks to see if the work is being done correctly.

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Recommend Dealer
Yes
Employees Worked With
Trey Krajewski Krajewski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 03, 2017

"Dealer did not let me know about the tire difference has car"

- Davis123

I purchased a elantra in 2014 the car had low profile tires. I had traded in a sonata that I had just purchased a few months before. It was for my mother but within a few months she was diagnosed with dementia and I traded the larger car in for the elantra. The person who sold the car to me never told me that the car had low profile tires. I really had no idea that there was a difference. But in a few days I had returned to the dealership telling them that I was not happy with the car. They did absolutely nothing. They told me to sit down and they would talk to me. Three hours later nobody ever said anything. I told the manager I would be back. At this point my mother's health had deteriorated and I had no time to get back to the dealership. Since then I have learned alot about low profile tires. First that they are very expensive and have many many problems. I had to purchase new rims and I have had many flat tires. Each time having to purchase a new tire because they have a larger part of the tire connecting with the pavement so most of the punctures were near the edge of the tire. I asked for a car that i could just use to get around the city. This car is for kids who are racing. Not for somebody trying to get from place to place in Trenton. I have had it with the low profile tires I can't even put regular all season tires on it without getting the whole car suspension reworked. I am writing this because I feel that this car was not the car I needed to get around town and when I went to complain about it. Nothing was done. At this point I am trying to get rid of this car before I have to buy another set of tires. I have only 35,000 miles on the car and have been through 4 sets of tires and 1 new set of rims. I am very disappointed with Davis and would have liked to have been informed about the car and that low profile tires are not for city driving. This was the main point that I explained to the salesman. This car is for running around town not traveling long distance on highways.

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Recommend Dealer
No
Employees Worked With
The salesmans name was John and is no longer employed at Davis.
Sep 05, 2017 -

Davis Hyundai responded

Thank you for taking your time to write a review and make us aware of your concerns. Our dealership is recently under brand new management and our #1 focus is full customer satisfaction. Please reach out to me at mpugliese@davisdealerships.com to share more details, or please feel free to stop in and ask for me, Mike Pugliese, General Sales Manager!

July 18, 2017

"bad used car"

- got xxxxet

got a used car got a car fax thay said the car was never hit xxxxxxxxx the car had ton of body work dun went back and said some thing to the oner thay said can not help me so I got fu...... out of 23000 thanks xxx holes .do not go there you will b sorry

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Recommend Dealer
No
Employees Worked With
Mark Hall
Jul 18, 2017 -

Davis Hyundai responded

Thanks for reviewing us. We provide all our used vehicle customers with a carfax history report and obviously you were able to test drive and inspect it prior to purchasing. Please feel free to reach out to me directly to explain what car you purchased and the specifics of your situation. Sincerely, Jim Gilch jgilch2@davisdealerships.com

April 21, 2017

"Great Experience"

- Anon

Very friendly staff. They helped me understand what was wrong with my vehicle. And they finished all repairs in a timely manner while I waited

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Recommend Dealer
Yes
Employees Worked With
Lou Shinkle
August 12, 2016

"Service. I love their service department. "

- Gail

Davis' service department is awesome. The lounge is clean with wifi and coffee. The people who take care of us are professional and courteous. I never leave thinking I was over charged or was sold something I did not need. They advise me as to what to do. Many dealerships are sexist. I have walked out of a few. Not here. I am treated with respect and am not "talked down".

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Recommend Dealer
Yes
Employees Worked With
Trey and I think Christine
August 03, 2016

"Great Experience "

- Doris, 2014

Five stars seems not to be enough in comparison with another dealer in this area. What a pleasant experience to be treated as a valuable customer and not somebody that can be treated badly. From buying to servicing absolutely nice. As I have in the past, I will continue to refer friends and family to Davis Hyundai.

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Recommend Dealer
Yes
Employees Worked With
Lewis Shinkle
July 27, 2016

"Service Team"

- STACYANN404

Trey and the service team were very accommodating and super friendly during my 1st visit to Davis. I commute from South Philadelphia to Lawrenceville for work. But I won't be going anywhere else for my 2016 GT!

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Recommend Dealer
Yes
Employees Worked With
Trey Krajewski
July 24, 2016

"Great service!"

- Kelly230

I had a sudden issue with my car and was able to receive great service even though I came without notice. I will definitely come again.

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Recommend Dealer
Yes
Employees Worked With
Trey Krajewski
May 30, 2016

"Service"

- Gail

Davis service department is one of the best service departments I have ever experienced. I am treated with dignity and they only do what is necessary. Many times women are treated like the village idiot at car dealerships and service departments. Not here. Their prices are competitive and their work is excellent.

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Recommend Dealer
Yes
Employees Worked With
Trey
May 24, 2016

"Oil change"

- Louis A Scatina

Excellent service, in and out in no time. Free car wash, waiting area was great to. I won't go to any other place to have my vehicle serviced.

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Recommend Dealer
Yes
Employees Worked With
I think it was jim
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